Systems Administrator at Hipages

Finance & Operations, Sydney sydney finance
Posted 19 days ago

Our Story:

We’re hipages, Australia's largest online tradie marketplace.

hipages provides a better, smarter way to connect tradies and consumers and get the job done well.

Our purpose is to make home improvement effortlessly efficient, creating happier homes. We build technology that solves the frictions of an industry ready for optimisation and are on a mission to bring simplicity, trust and create a seamless experience for our tradies and homeowners.

To date, over three million Australians have changed the way they find, hire and manage trusted tradies to get a job done around their home by using hipages. Our team thrives on bringing simplicity and trust to the tradie/consumer experience.

hipages. Change the way you tradie!

Your Opportunity:

As the Systems Administrator for hipages, you will have the opportunity to ensure the FY22 infrastructure and network pipeline is scoped, designed and implemented with a high degree of technical and operational capability. You will work within the hipages IT Operations department to ensure that a steady, reliable solution is delivered for ongoing support by the team with clear training and documentation provided.

Key Responsibilities:

  • Ensure the day to day running of hipages internal infrastructure, systems and networks.
  • Assist in the delivery of the FY22 infrastructure and network pipeline.
  • Provide a point of escalation for the IT Operations support team.
  • Provide staff training as required.
  • Evaluate and recommend best solutions, and processes practices where identified.
  • Deliver exceptional customer service, liaising with stakeholders as needed.
  • Be an escalation point for incidents and critical outages to ensure appropriate information is communicated.
  • Development of required documentation.
  • Provide commercial review, evaluation and assistance inline with keeping hipages operationally viable. 

About You:

  • Technical Skills:
    • A working knowledge of virtualization practices including migration.
    • Experience in managing public cloud hosted platforms. (Azure/AWS).
    • DR/BCP design exposure.
    • Working knowledge of common WAN technologies MPLS, NBN, Fibre.
    • LAN design and troubleshooting experience incl. Meraki.
    • Experience supporting VoIP environments.
    • Familiarity with Google Workspace.
  • Ideal Experience:
    • 5+ years experience supporting SME organizations.
    • 3+ years infrastructure & network management experience.
    • Experience administering MDM solutions.
    • Exposure to Genesys.

Why join the hipages family?

Our team members really are at the forefront of our business and we empower our team to have a voice, make a difference, help lead the business forward and keep hipages one of the best places to work in Australia. A dedicated high performance team, huge investment in your career development, superior employee benefits and participation within our Employee Share Program are just some of the many reasons to join us, not to mention the free brekkie and the most amazing office in Australia, located in the heart of Sydney CBD!

What you can expect:

At hipages, no two days are the same and our pace is fast! Interesting, meaningful and challenging work within our diverse and inclusive ‘one team’ culture will have you leaping out of bed in the morning.  We regularly refer to our company values to guide our behaviours and empower our team to feel free to be themselves so they can unleash their maximum potential. We are down-to-earth people who genuinely work together as a team to "make it happen".  This is hipages' DNA.

We also love celebrating -  everything! Birthdays, babies, big wins, little wins and anything in between; our company celebration events are legendary! Check out our Instagram #hipagesteam to get the picture.  

Does this sound like the place you belong? Welcome home.

hipages. Change the way you career!