Partnerships Manager at Tyro

Partnerships, Full-time, 155 Clarence St, Sydney, NSW sydney full-time
Description
Posted 11 days ago

Why work for us

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our over 500 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of banking for Australian businesses.

🎥 Take a look here what it's like to work at Tyro

In this role, you will help to grow the network of Tyro Partners by educating and selling the experience of their business working with Tyro. You are dynamic, tenacious and able to manage many opportunities make your own mark backed by a strong fintech bank.

Main Responsibilities:

  • Manages a portfolio of software and referral partners in accordance with Tyro's partnership model.
  • Takes full ownership of growth within their portfolios and implements strategies to meet targets related to referral volume, lead conversion rates, feature use rates and active accounts.
  • Designs and executes annual plans for each of their partners in collaboration with key partner and internal stakeholders. 
  • Builds productive, long-term relationships with designated partners in order to facilitate the delivery of campaigns and ongoing referrals.
  • Actively seeks feedback from partners and internal stakeholders on past campaigns, initiatives and sell-through, and implements learnings from this feedback.
  • Provides exceptional support and service to all partners in their portfolio.
  • Delivers training to partners on Tyro's products and referral model (with respect to complying with Tyro’s Australian Financial Service Licence obligations, credit and risk policies, banking and payment card industry standards), as required.
  • Identifies corporate sales, product and other opportunities within partner channels and co-ordinates with internal teams to act on these.
  • Forecasts and reports on partner performance (including referrals, applications and campaign results, as required) on a monthly basis.
  • Works with internal stakeholders, including Risk, Customer Support and Account Management, to improve efficiency and overall sales service delivery with respect to partners
  • Lead list generation
  • POS partner training, including sales and support teams
  • Lead loading
  • Desired Skills & Experience:

  • Exceptional stakeholder management skills with the ability to influence internal and external teams to achieve desired goals/targets.
  • Knowledge of payments and merchant acquiring landscape, both domestically and globally.
  • Excellent time management skills and ability to multi-task and prioritise work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Ability to deliver engaging presentations to internal and external teams. 
  • Culture and Perks
    We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and an awesome rooftop area for socialising, all available to be enjoyed.


    Who we are
    Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 500 staff, $20.1 billion in transactions in FY20, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses. Find out how you can be a part of the Tyro journey today.


    Privacy and Submitting your Application
    By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy (www.tyro.com/privacy-policy/) and Privacy Statement & Consent for Job Applicants (www.tyro.com/privacy-statement-job-applicants/) and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

    Tyro does not accept unsolicited agency CV’s.  Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.