Sales Development Representative at Matrak

Information Technology and Services, Business Development, Full-time, East Melbourne, Victoria, Australia melbourne sales full-time
Posted 23 days ago

Ever wanted to work for a really cool start-up with a product that actually helps people and within a team that cares about you? If yes, keep reading!

A bit about us:

We at Matrak believe in making construction better through evolving technology and challenging the status quo of the industry.

We offer a cloud-based materials and progress tracking platform that creates a collaborative network of stakeholders to ensure efficiency, accountability, and clarity across the supply chain of each construction project. As a well-funded, high-growth startup, we are working with many of the largest players locally and internationally and have become an essential tool for subcontractors and contractors alike.

To continue to secure our place in the market and offer an exceptional experience to our customers, we are looking to add a Sales Development Representative (SDR) to our talented team. Being the first point of contact for our new customers and supporting the Sales team at large, we hope to find and passionate and driven individual who can effortlessly communicate the value of our product.

A bit about the role:

As an SDR, you are tasked with identifying and generating sales opportunities through inbound and outbound calls/outreach activities and ensuring a healthy sales pipeline. Day to day you will be:

  • Following up on inbound marketing leads and identifying qualified sales opportunities
  • Cold calling/ outreach to prospective customers
  • Providing appropriate levels of information at the right time for interested prospects
  • Educating and developing prospects and identifying their key contacts
  • Maintaining a daily/weekly pulse of project data from known industry tools to identify new leads
  • Researching and obtaining business requirements for prospects and presenting Matrak's solutions to start the sales cycle
  • Setting appointments for the Matrak sales team
  • Driving attendance and interest for webinars and live seminars
  • Collaborating with sales and marketing team members on strategic sales approach
  • Ensuring successful follow-through of sales cycle via Hubspot CRM
  • Working with the Head of Sales and Marketing Lead to prepare targeted outbound email marketing campaigns


A bit about you:

You are highly self-motivated, work well under pressure, think outside the box, and can easily initiate relaxed but informative two-way conversations with prospective customers. You will also understand how to assess a company’s needs and cater the outreach to each prospect.

You will ideally have:

  • 1+ years of successful experience in telemarketing, preferable in a SaaS start-up environment
  • Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
  • Demonstrated success in prospecting into the construction industry (preferred)
  • Diligent work ethic and high level of integrity
  • Ability to work independently as well as part of a team in a fast-paced environment
  • Adept computer skills including proficiency with MS office, Google G:Suite, remote-based collaboration tools
  • Experience with Hubspot CRM (preferred)

Most importantly, we expect everyone at Matrak to have (and use!):

🧠 Common sense

💡 Intellectual honesty - this looks like:

  • Looking at challenges as opportunities
  • Being willing to acknowledge and question your own assumptions and biases
  • Experimenting, learning, and iterating
  • Seeing more value in learning than in being right

⚡️ Passion - whether you're passionate about an aspect of your work, or can talk for hours about why a hotdog is a burger and not a sandwich, this one's a non-negotiable

  • Bilingual language skills, particularly Mandarin Chinese


What’s in it for you:

For a startup, we offer a competitive salary package including share options and real opportunities for career progression. We offer flexible working arrangements (for real), and encourage people returning to work to apply. Our hiring decisions are based on the principles of merit and fairness, not your background, identity, gender, or any other factor that isn’t related to your ability to do the job. In terms of leave and other benefits, we offer Birthday, Cultural + Ceremonial Leave, public holiday substitution, paid parental leave, and a bunch of other 'perks' (like pets being included as family members for sick + compassionate leave).

Our values:

We're passionate about creating an environment where everyone can bring their whole self to work. Our core values guide our culture, so if you can embrace Courage, Owning It, Honesty, Fun, Equality and Empathy, you'll fit right in.

⭐️ Please note: applications via our careers page are preferred ⭐️