Senior Architect - Salesforce at Xero

Architecture & Integration, Permanent, Melbourne, AU melbourne sales full-time
Posted 26 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Xero is embarking on a transformation journey to reimagine how we communicate with and understand our customers, and we’re looking for a Salesforce Architect to join us and bring our vision to life.

Our Salesforce platform is at the heart of our transformation and growth, and we are building and evolving our platform to support this next chapter of our technology journey. This is a fantastic opportunity to partner with Xero’s business and technology leaders to lead our Salesforce strategy and help drive our vision. You will be a trusted advisor and leader who is confident working with Salesforce technical engineers, other architects and business stakeholders to create, propose and mature our Salesforce architecture.

As a Senior Architect, your guidance will give clarity of direction and confidence to deliver high-quality products. You’ll bridge between worlds - building and maintaining relationships with product stakeholders, engineering teams, operations and leadership, enabling the business to optimise for global scale.

What you'll be doing

  • Leading the architecture and design of Xero’s Salesforce strategy and solutions. Ensuring alignment across projects to strategy.
  • Providing advice and guidance to architects in the team for Salesforce capabilities in their solutions.
  • Defining Salesforce architectural solutions that support business and customer experience outcomes.
  • Providing leadership and guidance to technical and functional team members, including setting best practice guidelines and frameworks. Establishing best practice ways of working with technical teams.
  • Owning the design and architectural outputs for our Salesforce platform. Acting as an escalation point for technical and design challenges.
  • Using your knowledge of the Salesforce ecosystem to recommend solutions best suited to the platform. Providing input and steer to project and delivery plans.
  • Partnering with Salesforce to understand their technology evolution and provide advice on how we can best use it to bring our vision to life.
  • What you'll bring

  • Experience as a Salesforce Architect ideally on Enterprise scale projects, delivering a significant number of solutions with Salesforce products and integrations your primary focus.
  • Comfortable leading the implementation of a Salesforce architecture, working with other architects, engineers and senior business stakeholders.
  • Deep technical knowledge of key Salesforce ecosystem products within an architecture, including: Sales Cloud, Service Cloud, Marketing Cloud.
  • Architectural governance processes and practices, including owning artefacts such as decision records and roadmaps.
  • Knowledge of security and data compliance regulations in relation to Cloud Data hosting.
  • Taking accountability for the overall solution design including consideration of both functional and non-functional aspects.
  • Pro-actively identifying areas of improvement across the Xero Salesforce platform through the application of improved processes or technology
  • Promoting the strategic architecture roadmaps to Technology and Business stakeholders
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

    Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.