Sales and Marketing Coordinator at DoneSafe

Internet, Sales, Full-time, Pyrmont, New South Wales, Australia sales marketing full-time
Posted 7 days ago

About Donesafe

Donesafe is Australia’s fastest growing cloud based workplace health, safety and compliance platform. Known as “The People’s Safety Software”, Donesafe is built with the user in mind and is designed to ease the administrative burden and cost of WHS management. Donesafe, by making WHS management easier and more efficient, creates a safer, happier workforce. With over 1,400,000+ users ranging from sole trader businesses to Global 500 and ASX 50 companies, Donesafe is one of the fastest growing startups in Australia. We are expanding into North America and building a team in Calgary, Canada.

About the role

In this cross-functional role, you’ll be responsible for the conversion of Donesafe leads into sales-ready opportunities. You'll be part of our marketing team while also working closely with the sales and team.

You will be a lead’s first point of contact with our team and as such, will play a crucial role in the customer experience. You’ll connect with leads via phone, email, video, text and chat, deliver a masterclass in rapport-building, before hitting your goal of booking in a meeting with our sales team. You’ll embody our brand personality (think fun, playful and professional – we love gifs!) and ultimately, be a key contributor in boosting Donesafe sales and our long-term business growth. What’s more, the insights you garner from conversations with leads will be key in strengthening our marketing initiatives.

In this role, you’ll gain foundational skills necessary for a future in sales or marketing, and will learn first-hand how a revenue-driven marketing team operates within a tight-knit sales and marketing ecosystem.

Key responsibilities will include:

  • Assume responsibility for qualifying via phone, email, video, text and chat, all marketing-generated leads into sales-ready opportunities
  • Being a key contact point for new leads and sales-ready opportunities; to help answer their questions and direct them accordingly
  • Hosting regular webinars to generate interest in the Donesafe product line
  • Continuously improve the lead follow up process to drive conversion and efficiency goals.
  • Sharing insights you’ve gained about our target buyers that can help across marketing initiatives
  • Optimise product positioning, messaging and storytelling through various content and media types, including video
  • Working across Salesforce, Hubspot CRM and other revenue generating technology to make sure lead data is accurate and up to date
  • Represent the organisation at conferences, meetings, exhibits and other special events
  • Other duties where necessary.


You will have excellent communication skills and an affinity with technology. This is an entry-level role, perfect for an enthusiastic, motivated person that wants a shot at developing into an experienced sales or marketing professional in a growth industry. You should be looking for an organisation where you can make an impact and benefit from seeing the fruits of your labour.

Being an entry-level role, motivation, soft skills and work ethic are considered alongside experience. There’ll also be lots of training so you can get up and running quickly and crush this role!

Your experience and skills should include most, if not all:

  • Confidence engaging with and managing client interactions over phone, video, webinar, event and written channels
  • Strong written & verbal communication skills
  • The ability to multi-task in a fast-paced environment
  • Accountable to monthly and quarterly targets
  • Time management skills and being highly organised
  • Enthusiastic and eager to learn and develop skills
  • The ability to develop new ideas and be self-motivated with projects
  • Tertiary qualification favoured

This is a full-time position based in our Sydney office (once we’re back there post-COVID that is! Until then you will be working some days from home).


The Donesafe team loves coming to work in our awesome office in Pyrmont and that’s not just because of the building. Our workers have the freedom to work together and autonomously. The Donesafe team are enthusiastic, resourceful and honest. The thing that brings us to work every day is the firmly held belief that we’re making a serious difference in the WHS space and by proxy, a positive difference in the lives of everyday workers. Also, a dollop of geekiness will not be out of place at Donesafe.

  • Autonomy and support in your day to day activities
  • Become part of a fast-growing team and make your mark
  • Work in funky offices with break-out spaces and some great perks including beers, kombucha and numerous ‘brain break’ activities such as table tennis, pull-ups rack and basketball
  • Work with a fun, friendly team of like-minded people

Next Steps

Join a growing team in an exciting business.

Donesafe is growing fast. Within the last 12 months the team has doubled in size and Donesafe's user base is growing at an unbelievable pace.

Join the Donesafe team now, and take off with us.

If this role sounds like you, reach out! Shoot through a brief cover letter (1-2 pages) along with your resume, and we’ll be in touch either way (nobody likes to be left hanging, so we’ll let you know if you’ve made it through to the first round, or not, as soon as we can).