HR Business Partner at Tyro

People Experience, Full-time, 55 Market St, Sydney, NSW sydney full-time
Posted 15 days ago

Why work for us

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our over 500 strong team of Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of banking for Australian businesses.

🎥 Take a look here what it's like to work at Tyro

The primary purpose of the People Team at Tyro is to enable Tyro to be an employer of choice by hiring the best talent, engaging and empowering our people to do their best work, and fostering a happy and healthy workplace environment for all. We are seeking a passionate HR Business Partner to join our broader team of 16 which is comprised of HR Business Partners, Talent Acquisition Partners and People Operations.
The primary role of the People Engagement Partner is to embed the Tyro people strategy across Tyro and be the trusted advisor to the people and people leaders of their respective functions, to drive high performance and values-driven behaviour in their teams, increase employee engagement and ensure a positive employee experience.  If you love variety and enjoy rolling up your sleeves - this role will provide plenty of opportunities for you to get hands-on with providing both operational and strategic people support to your client groups throughout the employee lifecycle.

What you'll be doing day to day

  • Being the trusted advisor and providing HR business partnering for a range of matters throughout the employee lifecycle including onboarding, engagement and culture, learning & development, policy advice, remuneration and benefits, retention and offboarding, performance management and ER/IR (grievance handling, Awards)
  • Working closely with a mix of emerging and senior people leaders to develop and ensure leadership and coaching culture is cascaded through your functions
  • Providing clear leadership by demonstrating a sound understanding of each of your functions, their strategy, their priorities and their needs and by understanding external business and HR trends and applying what is relevant to your functions and Tyro
  • Retaining a high performing workforce through effective and creative retention strategies
  • Designing and implementing appropriate learning and development programs as needed
  • Driving people processes (performance, development and career) to ensure that employees’ level of performance and capabilities meet current and future standards
  • Managing specific projects as determined in the HR project plan as well as participating in functional and cross-functional initiatives as required
  • Developing and promoting feedback mechanisms for employees to influence continuous improvement
  • Contributing to Tyro’s people strategy by helping to identify, build and embed organisational capabilities, behaviours, structures and processes
  • What you bring to the team

  • 4+ years in an HR Generalist role with a fast-moving organisation
  • Excellent relationship building skills and ability to effectively work with all levels of stakeholders
  • Strong verbal and written communication skills where you are able to articulate your thoughts and advice in a concise and considered manner
  • Strong critical thinking and problem-solving skills
  • Previous employee relations, or HR experience in a contact centre environment, will be highly desirable
  • High attention to detail
  • Confidence, resilience and a sense of humour
  • Our values

  • WOW the Customer - We love our customers and we want them to love us too.
  • Be GOOD - We're open and transparent, and we do the right thing, even when nobody's watching or it's really hard.
  • Commit to GREATNESS - We think big, move fast and dare to be different. Always asking what's next.
  • Stay HUNGRY - We ooze passion and determination and we play as a team to win.
  • Perks & Benefits
    We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and many more!

    Our Story
    Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 500 staff, $20.1 billion in transactions in FY20, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses.

    Wow the Customer - We love our customers and we want them to love us too.
    Be Good - We're open and transparent, and we do the right thing - even when nobody's watching or it's really hard.
    Commit to Greatness - We think big, move fast and dare to be different. We're always asking "what's next?"
    Stay Hungry - We ooze passion and determination and we play as a team to win.

    Privacy and Submitting your Application
    By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy ( and Privacy Statement & Consent for Job Applicants ( and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

    Tyro does not accept unsolicited agency CV’s.  Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.