Site Reliability Engineer at Zip Co

Engineering, Permanent, Sydney sydney engineering
Description
Posted 1 months ago

About us

We are Zip, a rapidly expanding global fintech headquartered out of Sydney, Australia with a growing presence focused in the US and UK markets.

We're here to simplify how the world pays for what they need by connecting merchants with consumers and offering them fair and seamless payment solutions, everywhere. We’re also the brains behind Pocketbook, which helps almost a million Aussies take control of their money and improve their financial well-being.

Our values are at the heart of everything we do. They form our Mamba mentality - how we’re better than yesterday, and are used to create game-changing experiences for our customers and our people.

The role

We on the lookout for a Site Reliability Engineer who will work with our Product Engineering Teams to help support and uplift Zip's operational functions. You will tasked with the availability, performance, efficiency, emergency response, and capacity planning for a portfolio of Zip products.

This role is suited to somebody who likes to move fast and collaborate across Engineering, Infrastructure and Security teams. You should love to work in a team that delivers meaning full work and loves seeing their efforts pay off!

About the role:

  • Identify and report on areas for improvement with respect to operational concern
  • Implement and manage SLAs for various services
  • Implement and manage service monitoring and alerting
  • Help diagnose tricky technical problems as they arise
  • Capacity planning
  • Incident response and preparation of playbooks to help find resolutions and fix frequently occurring problems
  • About your skills:

  • Experience with logging and monitoring tools (New Relic, Prometheus/Grafana, ElasticSearch)
  • Software Development Experience, comfortable with multiple languages (or keen to learn!)
  • Experience with a cloud platform and Infrastructure as Code
  • Infrastructure Automation experience (preferably Terraform).
  • Kubernetes experience.
  • Strong understanding of monitoring and alerting concepts
  • We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!

    If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

    We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

    Benefits @ Zip

    - Share incentives 
    - Flexible working culture
    - Generous parental leave 
    - Birthday and wellness leave
    - Zip Pay account with no fees ever
    - Epic offices with a casual dress code
    - Free breakfast and weekly lunches
    - Lots and lots of snacks
    - Heaps of social events
    - Fully stocked bar!

    Join us on our mission to be the first payment choice, everywhere and every day.