Paid Social Specialist at Koala

Retail, Marketing, Full-time, Sydney, New South Wales, Australia sydney marketing full-time
Posted 10 days ago

At Koala, our mission is to deliver better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why We Have This Role @ Koala

We are looking for a creative and strategic Paid Social Specialist to join our Growth team. This role is crucial in enhancing our social ad performance across various platforms. By mastering the nuances of social media advertising, you will play a key role in increasing Koala's brand awareness, driving engagement, and boosting conversions.

As the Paid Social Specialist, your primary responsibility will be managing and optimizing our social media ad campaigns. You will work with platforms like Facebook, Instagram, TikTok and others to ensure our ads are targeted effectively and performing at their best. Your role will involve audience targeting, ad creation, budget management, and performance analysis to maximize ROI.

We are seeking a creative and data-driven self-starter with a growth mindset who is keen to contribute to the Koala Growth trajectory through driving one of our key performance channels. With a keen eye for detail and a strategic growth mindset, you will continuously test and refine ad strategies based on performance metrics and market trends. Your efforts will help us connect with our target audience more effectively and achieve our marketing objectives.

If you are passionate about social media and growth marketing, this role offers an exciting opportunity to be an integral part of Koala’s next chapter.


What key responsibilities does this role have @ Koala?

  • Run the day to day management of Meta, Tiktok & Pinterest ads to daily performance targets
  • Optimise budget across all campaigns with various targets towards reach, ROAS / CPA targets and Retargeting objectives, all towards reaching growth & ROAS targets overall
  • Design and run the Paid Social strategy across top, middle & bottom funnel campaigns in order to efficiently drive new user acquisition and brand growth.
  • Automate core processes of managing the ads account to drive efficiency using external tools, rules & data projects.
  • Granularlily assess, optimise and research top performing creative outputs that drive performance, fit brand ethos and exceed innovation expectations.
  • Design and run the testing program for all creative with SMART goals and reporting insights back to the production team to constantly improve Social Ad Creative.
  • Design and run tests to discover further account and targeting efficiency from best practices, new platform features and net-new data-driven concepts.
  • Conduct regular health checks on the accounts, ensuring best practice is always implemented
  • Maintain a close relationship with platform partners, working to gain access to relevant alphas, betas & data support.
  • Manage and optimise feeds to drive incremental performance through feed driven performance campaigns.
  • Analyse and model market size opportunities for growth through social campaigns, and present back to the leadership team.
  • Regular weekly & monthly reporting on key improvements in Meta & TikTok Ads for planning learnings & tests coming up.

Ideal background…

  • 4-6+ years hands on experience running performance Social campaigns across Meta (Essential) and TikTok (preferred).
  • E-commerce performance experience essential
  • Proven data-driven decision making abilities across budgets, optimisations and audiences bidding
  • Proficient in designing automated reports for social platforms (experience in Motion preferred)
  • Proficient in Google Sheets / Excel, designing automated reports
  • Proven experience in designing test and learn strategies to drive growth through all campaign types
  • Proficient in the use of analytics platforms such as Google Analytics etc
  • Experience in working in fast paced team environments, contributing to successful outcomes
  • Keen eye for detail, with the ability to understand briefs and interpret them into actions, producing high quality output
  • Highly motivated self-starter, with the ability to pivot where required and prioritize effectively.
  • Highly collaborative, team player, working to joint goals and as part of a high performing team with a can-do attitude


Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

  • WFB/Hybrid working - We’re mixing it up with 3+ days back in the Alexandria Treehouse (office) and work from bed/home (WFB).
  • Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
  • Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
  • Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
  • Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
  • Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
  • Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
  • Short and long-term incentive plans ensure you benefit as Koala succeeds!  
  • Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
  • All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.