Product Owner - Global Tax at Xero

Product Management, Permanent Remote, Melbourne, AU melbourne remote product full-time
Posted 27 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Xero is continuing to grow and so are the opportunities to join us!
You can choose to perform this role:
In our #beautiful Melbourne office, flexibly, through a hybrid of in office and remote working styles or Permanently Remote!

About the role:
You’ll be leading a cross functional product team working with engineers, designers, subject matter experts and architects to build a software platform enabling Xero’s regional product teams to deliver effortless compliance experiences at scale globally.

What will a day in the life look like?
In a typical day you’ll be working with designers and your team to build a profound understanding of Xero’s customers. These are small businesses and their advisors, who want to be confident that they’re meeting all of their tax obligations, with the least possible effort, so that they can focus on what really matters to them.

You’ll run discovery sessions to align on the problems and solutions your team should tackle, reach out to stakeholders all over the world to validate your thinking and break it down into a plan for your team to incrementally build globally scalable platform capabilities enabling Xero to deliver a beautiful tax experience for customers in each of our key regions.
Engineering and architecture will be key allies for you. The direct users of many of the experiences your team delivers will be other product teams who want to leverage the APIs your team builds, and extend the capabilities your teams deliver. 

What you'll do:

  • You’ll work with customers, product managers, designers, development teams and other stakeholders to form a deep understanding of customer problems and potential solutions
  • You’ll be a champion for the customer by collaborating with the team to develop user stories, wireframes, and workflows that solve real problems for our customers.
  • You’ll use your prioritisation skills to make the right call on what needs to be addressed when and how value can be delivered as early as possible
  • You’ll use your great research, analysis and decision-making skills to juggle the wide range of enhancements and bug fixes that will come your way, into an achievable roadmap
  • You will work with the Product Manager and other Product Owners to ensure development teams are clear about why features are prioritised and that they are motivated to build beautiful products that are aligned with Xero’s global strategy
  • You’ll work closely with the Product Manager and other Product Owners to help ensure compliance standards are met and any risks managed
  • You’ll engage regularly with other teams and stakeholders from the wider business, such as support, success, marketing, training and sales, who help bring your solutions to market
  • What you'll bring with you:

  • Communication, relationship building and stakeholder management
  • A solid track record of understanding how to address customer needs through the use of technology
  • Experience building software in a highly technical domain
  • Ability to break down complex problems
  • Handle changing priorities
  • Love for building quality software that delights customers
  • Build effective relationships across the business
  • Authenticity, diplomacy and drive
  • Ownership and ability to thrive in a fast-paced environment
  • If you choose to take the path of being a permanent remote worker at Xero we want to ensure you are getting the same #beautiful employee experience as our in-office Xero’s. Permanent remote Xero’s will benefit from a virtual ergonomic work assessment and funding to assist with the improvement of your at home work setup. Xero will also fund up to 4 trips a year to your most relevant region Xero office. You are part of our #team and we want to see you thrive!

    Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.