Founded in 2011, Willow is a global technology start up moving rapidly into it's next stage of growth. We are harnessing the true potential of data to transform disconnected built assets into living, learning, and evolving digital twins.
Ranked in Linked In's 2018 Australian "Top 25 Startups", you will be joining a team of performance driven individuals, backed by the most advanced technology the built world has ever seen. We are chartering a new course, Digital First, the Willow Way. Our 'Willow World' is fast paced, nurturing and collaborative.
We are looking for an experienced Customer Success Manager to focus on our Real Estate vertical. You will be the primary contact for our strategic customers across Australia, managing day-to-day conversations with users of Willow’s software, and translating their feedback into a better overall experience. You will walk a mile in our customer’s shoes, supporting from the point of onboarding and training, and helping to solve their business challenges with Willow’s suite of products and services.
The Customer Success Manager will create and execute strategic customer plans, identifying areas where existing customers could unlock new value from our solutions. You will gather customer feedback and requests while working with internal teams to help align customer adoption with our product roadmap. You will work with a diverse, collaborative and high-performing team of sales professionals, product managers and software engineers, bringing your passion and understanding of cloud and data focused technology to improve outcomes for our customers.
If you are eager to work in a fast paced, high growth tech start up based on collaboration and open communication, then Willow could be the place for you. We at Willow never give up, we work smart, we care about our fellow human beings, and we always put our best foot forward.
Together we can build a brighter future for the built world - A world of curated journeys and personalised experiences.
To find out more, visit the website: https://www.willowinc.com