Senior Manager Author Relationship & Marketing at Envato

Content - Content Management, Melbourne melbourne marketing
Description
Posted 26 days ago

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Welcome!

We’re so happy you found us. Since you’ve come this far, it’s safe to say you’re curious about our story and what career opportunities exist, so we’d love to start by introducing ourselves.

Then & Now

Our story starts in 2006 with three founders in a Sydney garage (no, we’re not kidding). Born from a desire to earn a living doing what they loved, with the flexibility to do it from anywhere, Envato set out to create an online community for buying and selling creative digital assets. Nearly 13 years later, we’re profitable and still totally bootstrapped. This allows us to stay super experimental and totally focused on the best interests of our authors & customers around the world.

We’ve built marketplaces where anyone can buy and sell the creative assets they need to complete their projects faster. Our community can now buy millions of different kinds of assets on Envato Market, or subscribe to the #1 unlimited subscription service for creatives, Envato Elements. Every day, these products continue to help everyone from freelancers to small business owners and agencies get their creative projects done.

While we are known and loved within the digital professional community globally, where our authors have earned over $750 million, we also want to be a place where anyone can Make with Envato. Alongside Market & Elements, our portfolio also includes Milkshake, a website builder for Instagrammers, Placeit, a smart template tool for logos, mockups, graphic design & more, Mixkit, for free stock footage and animation, and most recently, Twenty20, a stock-photo subscription service.

With over 600 people globally, we have offices in Guadalajara, Mexico & Los Angeles, alongside our funky Melbourne HQ. We pride ourselves on being super remote friendly, with a staffing population just as diverse as the global community that use our products. To keep this sustainable as we scale, we support people to work from anywhere, whether that’s the beach in Croatia, on the Mornington Peninsula, or from their living room.

A bit more about the role

At Envato, we are passionate about our Authors. For over 14 years we’ve been enabling independent Authors around the world to earn a living, and we’ve paid out close to $1 Billion dollars. Envato is entering a new phase for Authors, and we are looking for leaders to help build our offering for Authors for the next wave of growth.  Our strategy aims to make Envato easier, faster and more engaging to work with for our Authors as we continue to deliver rapid global growth in our subscription and market products.

What you’ll be doing

The purpose of the role is to build Envato as a service where Authors consistently contribute their creative content to Envato over many years, and encourage their friends and contacts to join.

 You’ll be responsible for Envato’s relationship  with our existing Author base and their ongoing retention and engagement.. 

Success will be measured by increasing the amount of quality content supplied by our existing Authors, the number of Monthly Active Authors, and the number of items produced per Author 

What we’re looking for

Key Duties & Responsibilities

  • Develop and implement strategies to drive content and engagement from our existing Authors.
  • Manage Author churn and put in place programs to increase retention and publishing rates for Authors
  • Oversee Envato’s Author marketing messages and strategies to attract and retain Authors across distinct segments
  • Oversee Envato’s communications with Authors delivering effective messaging to our Authors who typically reside in non-English speaking markets such as Russia, Ukraine, Indonesia, India and Brazil
  • Develop Account and Relationship Management practices for our largest Authors
  • Develop the strategy and plan for Envato’s Author community, integrating the community into Envato’s Author proposition and demonstrating the commercial value of the community
  • Champion Authors internally, helping to build a customer focused view on everything we do
  • People Management & Team Leadership

 Skills & Qualifications

  • Experience leading marketing and communications teams for B2B SaaS or Digital marketplace businesses
  • Demonstrated delivery of a customer proposition (including messaging and communications) that increased revenue and customer retention
  • Experience working across a multi-segment, multi-channel product and service offering
  • Collaborative and team oriented working style, able to work with a variety of teams to achieve outcomes for Authors and Envato
  • Excellent verbal and written communication skills and communicates with impact
  • Brings initiative and creative problem solving skills to improve Author and Envato outcomes
  • Experience with digital community management a plus
  • Product and commercial experience will also be considered favourably

What we offer

  • A fantastic culture of creatively minded, hard working people who are passionate about Envato and being part of its growth and success
  • Flexible working conditions – we want you to love your work but also your life outside of Envato
  • We actively work on creating a safe, inclusive environment free from discrimination
  • A fast paced and progressive environment where everyone has regular interaction with teammates and Envato community members from all over the world!
  • Read more from our staff about why they love working at Envato by visiting www.jobadvisor.com.au/envato

Who should apply?

We care deeply about diversity and inclusion at Envato, and welcome applicants of all types, and from all backgrounds. If you think you have the skills and experience needed for this role then we'd like to hear from you.

What next?

Submit a cover letter, an up to date copy of your resume and answers to the below questions. Good luck!