Product Owner, Benefits & Payments at Employment Hero

Information Technology and Services, Product Management, Full-time, Remote, Sydney, New South Wales, Australia sydney remote product full-time
Description
Posted a month ago

Employment Hero is one of Australia's fastest-growing tech companies. Our world-class software is the easiest way for small to medium-sized businesses to manage HR, payroll, employee engagement, and benefits. Having expanded globally in late 2020 we will continue to grow rapidly in 2021 and beyond.

We believe in distributed employment and take a ‘Remote First' approach with our team. We don't mind if you live in Broome, Bendigo or Bondi, if you've got the skills for the role and the passion for our mission then we want to hear from you.

We're on the lookout for a standout Product Owner to complement our existing team and drive our evolving Benefits product strategy. This is a pivotal new role in framing and scaling the next phase of our Employment Hero journey, as we integrate nextgen fintech capabilities into our employee Benefits and Payments offers. You will be an integral part of our Benefits & Payments Product team consisting of Designers, Engineers and Product experts.

Responsibilities

Product Ownership & Delivery

  • Responsible for the delivery of the product vision and its success
  • Translate the product vision and roadmap through to delivery, operation and continuous improvement
  • Monitor and adapt the product vision and roadmap as constraints are identified, whilst staying true to the product vision

Backlog Management

  • Apply a strategic mindset to user story prioritisation and delivery
  • Balance business goals, client expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget)
  • Represent the client, customer and brand in decision-making prioritisation during release and sprint planning
  • Assist client product owners and client product managers during prioritisation sessions
  • Able to identify, filter and prioritise customer complaints and feedback

Collaboration and Team Management

  • Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning
  • Work with our UI Designer to ensure interface designs appropriately meet the wireframes, user stories and acceptance tests
  • Collaborate with Technical Architects and Developers to ensure the product vision and designed solutions are feasible and viable
  • Work with Sales and Marketing to develop launch collateral with the aim of educating and sharing Product’s vision with customers and prospects alike
  • Collaborate with Professional Services and Support teams to create rollout and implementation plans for existing customers, while tending support tickets as the SME

Communication

  • Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail
  • Ensure product requirements are gathered accurately and are communicated transparently to the product squad
  • Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers

Requirements

  • Undergraduate qualifications (Business Systems, IT or Engineering disciplines preferred)
  • 3+ years of relevant work experience as a Product Owner or in product management
  • Able to write well-defined specifications to clearly communicate expected product outcomes
  • Proven success working with development teams using agile/scrum methodology
  • Track record of being able to critically analyse data samples and produce sensible insights to fuel product initiatives
  • Able to challenge expectations and question the status quo on a day-to-day basis
  • Experience working with big data would be a plus!)

Benefits

  • Self, health, wealth and happiness programs
  • Work from home available
  • Remote-first and flexible working arrangements
  • Our Sydney office is dog friendly and remains open for team meetings, collaboration days and those who need a day away from their home office (we are a COVID-safe workspace for those who choose to use it!)
  • A generous budget to spend on setting up your home office (if you need a desk, chair, screen? You name it!)
  • We set you up for success with the latest and greatest hardware, tools and tech
  • Continuing education / post-graduate assistance program
  • Virtual yoga classes
  • Weekly virtual happy-hour and social events to get to know your new colleagues
  • Quarterly & yearly team celebrations
  • Access to the EH Employee Benefits Program and Hero Rewards Shop, of course!

Why join Employment Hero?

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

* Dynamic Business Top 10 Entrepreneurs, our CEO Ben Thompson ranked #2

* BRW Most Innovative Companies 2015

* Anthill Smart 100 List 2015

* Startup Daily Top 50 Emerging Leaders 2015

* HRD Employer of Choice Award 2015

* Aon Hewitt Best Employers 2013