CRM Coordinator at Employment Hero

Information Technology and Services, Marketing, Full-time, Remote, Sydney, New South Wales, Australia sydney remote marketing full-time
Posted a month ago

Employment Hero is one of Australia's fastest-growing tech companies. Our world-class software is the easiest way for small to medium-sized businesses to manage HR, payroll, employee engagement, and benefits. Having expanded globally in late 2020 we will continue to grow rapidly in 2021 and beyond.

We believe in distributed employment and take a ‘Remote First' approach with our team. We don't mind if you live in Broome, Bendigo or Bondi, if you've got the skills for the role and the passion for our mission then we want to hear from you.

We're proudly expanding our growth marketing team! As our new CRM Coordinator, you'll assist in building and optimising sophisticated email marketing campaigns.

This is a newly created role, reporting to our CRM Manager. You'll have the opportunity to work cross-functionally with the wider marketing team and learn from some fantastic mentors.

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.


  • Build, test and execute nurture campaigns and audience segments within Salesforce/Marketo and Drift
  • Assist in the development of new and innovative nurture programs
  • Play a key role in reporting and optimising existing campaigns and programs, communicating their value to wider teams across the business
  • Create relevant content for email and Drift communications
  • Utilise best-in-market MarTech, including automated system and analytics platforms
  • Monitor data feeds to ensure they are accurate


  • Degree qualified in a relevant field (marketing, commerce, and analytical subjects highly desired)
  • 1+ years' experience in Direct marekting, CRM or a related professional environment
  • Creative problem-solving and critical thinking skills
  • Proficient with Excel
  • Experience with Salesforce and Marketo (or similar CRM/marketing automation platforms)

These things would be an added bonus, but they aren't necessary!

  • Basic knowledge of HTML & CSS and/or SMS marketing
  • Experience in a B2B SaaS business


  • Work from home available
  • Self, health, wealth and happiness programs
  • Remote-first and flexible working arrangements
  • Our Sydney office is dog friendly and remains open for team meetings, collaboration days and those who need a day away from their home office (we are a COVID-safe workspace for those who choose to use it!)
  • A generous budget to spend on setting up your home office (if you need a desk, chair, screen? You name it!)
  • We set you up for success with the latest and greatest hardware, tools and tech
  • Continuing education / post-graduate assistance program
  • Virtual yoga classes
  • Weekly virtual happy-hour and social events to get to know your new colleagues
  • Quarterly & yearly team celebrations
  • Access to the EH Employee Benefits Program and Hero Rewards Shop, of course!

Why join Employment Hero?

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

* Dynamic Business Top 10 Entrepreneurs, our CEO Ben Thompson ranked #2

* BRW Most Innovative Companies 2015

* Anthill Smart 100 List 2015

* Startup Daily Top 50 Emerging Leaders 2015

* HRD Employer of Choice Award 2015

* Aon Hewitt Best Employers 2013