Product Manager - Membership Insights Team at Swyftx

Full-Time, Product, Sydney, AU sydney product full-time
Posted 7 days ago

Swyftx is an innovative fin-tech scale-up, rapidly building a name for itself as Australia’s most feature-rich and best-priced digital currency exchange. With over 500,000 users and growing fast, we are building an exceptional team to support this fantastic growth. We’re putting our people’s values, and our customer’s experience first, with our sights set on becoming Australia’s largest cryptocurrency trading platform and next billion-dollar success story.

Our platform is evolving continuously, and we work hard to uphold our high standards for new and improved features. To support our growth, Swyftx is searching for a Product Manager to play a key role in the achievement of strategic and operational product goals by aligning market and user data, technical decisions, and stakeholder priorities with the Swyftx vision.

About the opportunity

As a Product Manager at Swyftx you will focus on long-term product planning and strategy as you work closely with our Chief Technology Officer, Head of Product and the wider product & engineering teams to define our roadmap. You won't just build what customers ask for - you're able to think strategically through customer needs, business opportunities and technical challenges, while constantly striving to strike the right balance of innovation, product performance and core product improvements.

What you’ll do:

  • Effectively plan, and prioritise your time using task management tools such as Jira to ensure delivery outcomes.
  • Work with the product team to combine technology and design to solve real customer problems.
  • Responsible for defining the product strategy and roadmap with Senior stakeholders.
  • Engaging collaborative workshops such as discoveries and design sprints to help maintaining the focus on customer value.
  • Blend product usage data with customer insights to identify opportunities to drive your product forward, and validate the impact you have had with techniques such as A/B tests.
  • Own the success of your product area, analyse key customer behaviour and product metrics obsessively, and iterate effectively. You’ll measure success by outcomes, not outputs.

About you:

  • Ability to work with a cross-functional team of analysts and engineers, covering end-to-end activities on both product development and operations.
  • Thrive in an agile and ambiguous environment where you are required to quickly adopt new ways of working and thinking.
  • Focus is important and you won’t be afraid to say “no”.
  • You’ll thrive in making order out of complexity and be passionate about the details.
  • An understanding on how code is written would be a massive bonus.
  • An understanding or experience in the Crypto, Payments or Finance space would be a massive bonus.
  • Proven ability as a collaborative problem solver.
  • Strong verbal and written communication skills and the ability to present complex ideas effectively.

Life at Swyftx:

You will experience first-hand what it means to say “I did that” as you watch your ideas and visions become a reality, impacting thousands of people every day. We are a culture that values learning and training, career growth and setting our people up for success.

  • Unlimited fee-free trading
  • Career growth, training, mentorship, and development opportunities
  • Social activities and team outings

At Swyftx we are focused on creating a diverse and dynamic environment that embraces and values differences. We value the variety of unique experiences, qualities and characteristics that our people possess, and we are committed to providing a working environment where everyone is included and treated with respect.

Interested? Please the 'Apply Now' button and we look forward to hearing from you.

You will have the rights to legally work in Australia, sponsorship options are not available for this role. We have an internal Talent Acquisition function, and therefore are not accepting approaches from recruitment agencies.