Senior Product Manager, Jira Issue Experience at Atlassian

Product, Full Time, Sydney, Australia sydney product full-time
Posted 1 months ago

Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, every Atlassian will have the choice to work from an office or from home.

As a Snr. Product Manager on Jira Cloud, you will advance our mission to unleash the potential in every team and contribute to the building of product experiences our customers love. Jira is Atlassian's most well known product and is fundamental to our success.

If you live and breathe building great user experiences that solve gnarly collaboration problems for teams all over the world, Atlassian has a great opportunity for you. In this role, you’ll be working with a team on a mission to provide an easy-to-use Jira issue experience that helps every team capture, collaborate on, and move work forward. You’ll work with your team on the highest touchpoint in our flagship product - the Jira issue experience, including the features, layout, and configuration of a Jira issue.

Your responsibilities

  • Optimise the ease of use of the issue experience and customers' ability to configure it
  • Develop a deep understanding of our customers, their likes and dislikes, and top pain points and opportunities within this space
  • Build and maintain expertise in our competitor landscape in matters related to team’s mission
  • Develop an effective product strategy and roadmap that delivers a measurable benefit to the teams mission
  • Evangelize the vision and successes of the team throughout Atlassian
  • As part of the Jira platform team, you’ll be not only be building an excellent experience for our end customers, but a phenomenal platform experience that meets the needs of other Atlassian teams to build upon
  • On your first day, we expect you to have:

  • Product management experience, ideally at a fast-growing software company
  • A history of working closely with design and development teams
  • Influential leadership skills such as communication, networking, and stakeholder management. You should be able to communicate effectively with people across the organisation – from the developers and designers on your team to senior management. You should be able to tailor your communication to effectively connect with the right people.
  • Experience and passion for great user experience design and creativity in problem solving.
  • Analytical abilities to qualitatively and quantitatively understand complex challenges, gather meaningful insights and share the results.
  • Critical thinking, natural inquisitiveness and a history of accurately determining customer needs.
  • Ability to coach and guide development teams so they can understand the detail as well as how they contribute to the big picture.
  • Technical knowledge and ability to learn complex, technical topics quickly and explain them simply. You are a valued contributor to implementation decisions and help dev teams make the right call.
  • It's great, but not required, if you have:

  • Experience in the fields of collaboration and enterprise software (SAAS)
  • BE/BS/BA with an emphasis in technology, IT, design, or operations
  • More about our benefits

    Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

    More about Atlassian

    Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

    Additional Information

    We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

    Atlassian is committed to providing reasonable accommodations to all individuals participating in the application and interview process, and while performing job functions. Please note that you will have the opportunity to request accommodations at each stage of the assessment process. To request accommodations before scheduling an interview, please reach out to [email protected] and someone will follow up shortly.

    All your information will be kept confidential according to EEO guidelines.