Digital Merchandiser at Airtasker

Team, Full-time, Sydney, Australia sydney full-time
Posted 18 days ago

Airtasker recently launched a new feature that enables Taskers to list their services on Airtasker. This feature is a shift away from the traditional “post a task” flow to a new model enabling greater engagement between customers and taskers. 

The Digital Merchandiser role will design and implement merchandising strategy for the display, presentation and promotion of listings on the Airtasker site. The strategy should attract more customers, lead to an increased assignment rate of listings and contribute to the commercial outcomes for the Tasker Listings product feature. 

Who we are:

Airtasker is Australia’s no. 1 marketplace for local services. 

We’re reimagining the future of work by empowering people to realise the full value of their skills. Creating jobs isn’t just a by-product of the work we do, it’s our core purpose.  One of our most important values at Airtasker is that people matter and that every single person has unique skills. We are a global marketplace, creating jobs and helping people all around the world get more done.  

With more than $1.1 billion of job opportunities created through our marketplace and following a recent ASX listing, we’re making huge strides and we need your help to accelerate us on our mission! 

What you'll do:

  • Curate content for promotion on Airtasker’s homepage that tells a story, inspires customers and drives engagement. 
  • Design and own the operations behind getting a new category live on the homepage.
  • Work with the Brand team to carry out market research to identify new, emerging and seasonal trends. 
  • Dig into customer behavioural data, including interviews, to get to know Airtasker’s customers and what makes them tick.
  • Identify high quality content for promotion on external channels and support the creation of advertising campaigns across email and social media. 
  • Run experiments and work with Product Managers and Data Analysts to analyse the performance of promoted content to promote data-informed decisions.
  • Work with the Marketing team to ensure that merchandising initiatives align with our broader Marketing and Content strategy and comply with Brand guidelines.
  • Support outreach initiatives and collaborate with our community of Taskers to create and publish new content.
  • What it takes to be successful in this role:

  • Solid market understanding of how customers shop online.
  • Strong merchandising technical skills with a digital product.
  • Strong website technical skills.
  • Superior knowledge of ecommerce platforms and online shopping mechanisms.
  • Strong knowledge of analytical tools.
  • Strong communication, collaboration and project management skills.
  • Ability to prioritise and multitask in a fast-paced, ambiguous environment.
  • What you'll love:

  • Competitive compensation package
  • Visa, PR sponsorship and relocation support
  • A culture of context, not control - we believe that empowering people through Airtasker starts with empowered people within Airtasker.
  • Flexible workplace environment - we embrace flexible working to support different life stages and lifestyle preferences.  
  • Learning and development - as humans, we never stop growing - we believe feedback is a gift, and provide allowances to empower you to identify learning that is right for you
  • Progressive parental leave policies - we believe that feeling supported to stay connected to both your professional and personal self when raising a family is vital in bringing your best self to work. 
  • Airtasker credits - Whether it’s help around the home or planning your next date night, use $1000 worth of credits every year to help you get more done. 
  • Connection and celebration - From local “social-cell” events near your house, kids parties in the office, to mega yacht cruises on the harbour - we work hard, and celebrate connecting as people. 
  • Dog friendly office - say hello to Harvey, Bruce, and Teddy!