Operations and Logistics Manager at Bare

Operations, Full Time, Melbourne melbourne full-time
Description
Posted 16 days ago

Bare is bringing End-Of-Life planning into the digital age. 

We are one of Australia’s fastest-growing consumer startups, backed by some of Australia's highest-profile investors, that is driven by helping people at the most vulnerable time of their life.  Whether it’s arranging a funeral, estate planning, grief support or doing complex estate administration - we combine empathy with technology to make it easier and more affordable.


The Role

We are looking for an experienced, practical Operations and Logistics Manager to join our fast-growing team and help us build a world-class supply chain. Working directly with the founders and leadership team, and with support from some of the best tech advisors in Australia, you will play a key role in defining and executing our strategic vision. 

The ideal candidate will be driven by efficiency, have 3-4 years of experience in relevant fields, and have a high degree of empathy. They’ll thrive on data and precision, and be able to build great working relationships with service partners.

Bare's number one priority is to deliver an unparalleled customer experience. We work with people who rely on us to provide exceptional guidance, support, and service in some of the toughest times in their lives. Needless to say - our service needs to be perfect. 

What would you do?

  • Analyse our current operations and supply chain, identify and prioritise key areas to improve customer experience, efficiency, and reliability
  • Collaborate on strategic operations decisions (e.g. vendor selection, insource vs outsource, capital allocation)
  • Build robust and scalable logistics networks and service supply chains in all markets that we serve, including quality assurance, redundancies, risk controls etc.
  • Develop strong, productive supplier relationships
  • Ensure customer experience is consistently improved as we scale
  • Build reporting and tracking systems that provide visibility and control over our supply chain and operations
  • Be responsible for key service delivery metrics and their ongoing measurement and improvement
  • What's in it for you?

  • A ground-floor lead role within an incredibly fast-growing tech-focused startup
  • Access to world-class investors, advisors, and company supporters
  • Amazing opportunities for personal growth, promotion and career development
  • Above-average remuneration package with performance bonuses
  • A friendly, supportive environment - people love what they do at Bare
  • The ability to make a real difference - our customers are incredibly grateful for the service we provide
  • How to Apply?

    If this role sounds like you, and you’re passionate about what we’re doing, click the apply button to submit your application, including both a CV and a cover letter.

    Only shortlisted candidates will be contacted