Position: Casual Contract
Our Customer Service Team love delighting our customers and this passion leads us to go above and beyond in helping our customers every day.
We know that things don't always go to plan, but hey..... that's what we're here for! As a Customer Service Team Member with us you will provide support on a range of enquiries whether it be helping a customer find the right outfit for an event or assisting them with how to lodge a return for their items online. Our purpose is to provide our amazing customers with an effortless interaction via phone, chat, email or social media and we are always looking for ways to improve this experience.
What’s on offer?
This role is usually based in Sydney CBD with great transport, shopping and food districts all within close distance to Hyde Park for those who enjoy lunchtime exercise or just some fresh air! We also offer a number of extras including flexible working arrangements, generous employee discounts, birthday leave and loads of learning opportunities and support.
Health and Wellbeing is extremely important to THE ICONIC, so interviewing and onboarding for this role will be conducted virtually due to COVID-19.