Front End Engineers at Who Gives A Crap

Digital Product, United States or Australia (remote) remote engineering product
Posted a month ago

Want to challenge yourself at a high-growth startup AND make a difference in the world?

A bit about us

We make eco-friendly products and donate 50% of our profits to help build toilets for the billions of people in need. We love doing good, and we happen to be exceptionally good at it too! To date, we’ve donated over $10 million AUD (roughly $7.4 million USD) to fund sanitation projects around the globe.

Our team is made up of over 170 amazing people in Australia, the Philippines, China, the US and Europe working hard to reach our ambitious goal to have the greatest impact possible – for people and the planet. How ambitious you ask? Well, it involves increasing our annual donation 10-fold in the next couple of years to get closer to our mission – toilets and clean water for all!

A bit about our Engineering roles:

We’re bringing our engineering team in house, and you can help us write this story! You’ll be a foundational member of our engineering stream - with opportunities for Front End Engineers in both leadership and contributor capacities across the US and Australia. 

You’ll help define a modern and robust front end architecture and help us launch a new top secret brand in new markets and new languages across the world in a move  that would make Google think twice about getting into the TP market.

Led by our Product Engineering Director, you'd have the pleasure of working elbow-to-elbow with our Senior Front End Engineer, Front End Dev and agency partner to help us take control of our customer experience and moving towards a headless site. You’ll develop new user-facing features while improving on existing ones, and quickly diagnose and solve critical bugs as they pop up. You’ll help define and contribute to our code management and deployment methodology. 

Along with Product Design and Product Management counterparts, our team work cross-functionally with our Creative, Growth Marketing, Logistics, and CX teams to constantly iterate our experiences and find new areas of opportunity. You’ll be a part of a team that builds innovative technology solutions that intersect the physical and digital world and leverage the latest and greatest technical thinking to bring delight to our customers and massive impact to the world. From artificial intelligence and machine learning to augmented and virtual reality, if you can dream it, we will help you build it. We’re about much more than just toilet paper and you are more than an amazing engineer. If you want to do the best work of your career, collaborate with a global team, make the world a better place (and have fun doing it) - you’ve come to the right place!

If you worked here this past month here are some things you might have been involved in:

  • You understand the benefit of out of the box solutions and evaluated one that would create a better experience for our subscriptions but decided, “Nah, I got this.” and built it yourself this time, then integrated it with our Shopify platform.
  • Found a new approach for address validation and rolled it out reducing CX tickets to such a degree that our entire Manila hub gave you a group high-five (they are amazing at high-fives).
  • Joined the LA hub in the Who Gives a Crap company-wide karaoke “battle royale” choreographing your team’s dance moves with flawless skill and artful craftsmanship.
  • Picked your own tools, teams, and process for deploying and testing code.
  • Collaborated on our 5-year vision, defining key moments for technology to solve user/business goals (spoiler alert: you’ll still get to do this).
  • Led a brainstorm / hackathon to find new and exciting ways for our returning customers to reorder through personalized technology.
  • Thought about how cool it would be to build an app for our customers and then went ahead and launched a test of it only to receiving glowing praise from our customers. Or maybe it went down like a ton of bricks? Either way, it was an epic learning.

Let’s talk about you

You’re user-obsessed

You have an incredible intuition for anticipating customer issues and you’re always looking for ways to reduce friction for internal and external users. But you don’t settle for “good”, you’re always on the lookout for places to hide truly delightful content or functionality. 

You’re a total technophile

You know the latest in front end frameworks and know how to decide what cloud services we should be using to host and to scale our experience. You definitely have strong experience with one or more ecommerce platforms (ideally Shopify but let’s still talk if it’s Magento or something else), and you understand and can assess the trade-offs of custom vs. out of the box approaches. 

This ain’t your first rodeo

You’ve launched, iterated, and scaled multiple digital products; and enhanced and improved inherited code bases managing to throw out the bathwater, not the baby. You’ve also had your hands in release processes and deployment management. All of this as an individual contributor and as a leader. Yeehaw!

You’re a roll model (pun intended)

You care deeply about the people you work with, and it shows. We’re looking to you to help us grow our tech team in more ways than one. You’re known to lead by example and promote an environment of experimentation and a thirst for learning. 

You’re a Jack (or Jill!) of all trades

You love to think strategically whilst being tactical. You really love code but you’ve also got an eye for good design. You obsess over delightful UX but you’re comfortable being scrappy. You speak developer-ese and designer-ese fluently. You get the gist.

You give a crap

We’re all here because we genuinely want to make the world a better place with our work, and we want you to want that too! Awwww.

Phew, ok... let’s take a pause. Research suggests that at this point up to 60% of those identifying as women or under-represented folks might have talked themselves out of applying. But here’s the thing, you don’t have to check every box and we are serious about the growth and development of all those who join us. So please - introduce yourself and let us know about you!

Our process

Our interview process takes roughly 3-4 weeks and is entirely virtual, with an estimated 8 hours of your time interviewing and paid project work. 

  • Application (allow for 1-2 weeks response time)
  • Zoom Hiring Manager Interview w/ our Director of Product Engineering (30 minutes)
  • Paid coding test on your own time (estimated up to 4 hours over 1 week)
  • Phone or Zoom Interview w/ our People & Culture team (30 mins)
  • Iterative Zoom Interviews w/ our Front End Dev, larger Digital Product team, and Head of Digital Product(2.5 hours ideally over same day)
  • Zoom Executive Meeting w/ our Senior Leadership (30 mins)

Why you should work with us

Every minute you spend working with us, you’re making a difference. The more we grow, the bigger our impact. Sell your soul no longer! We think that’s pretty great, but we don’t stop there…

The job is amazingly flexible, something we’re working hard to hold onto even as we grow quickly. 

Our benefits are designed to support and be responsive to our healthy, happy and thriving team. On top of what you’d expect from a people-first team like ours, we offer tailored learning & development opportunities, generous paid parental leave, support through our parent and caregivers portal - Circle In, access to our digital mental wellbeing platform - Uprise… did we mention free TP? Oh, and you get to say the word ‘crap’ more than in any other job. Guaranteed.

We are passionate about fair and equitable remuneration. We pay competitively and thoughtfully based on your experience, the market and our insights. Just because we’re a social enterprise doesn’t mean you’ll get paid peanuts. Think chocolate covered macadamia nuts with some extra perks thrown in.

We’re not the only ones who think that working at Who Gives A Crap is pretty unbeatable. We’re honoured to have been recognised for the second year in a row on BuiltInLA’s “100 Best Places to Work” list, and most recently on their “Best Mid-sized Places to Work” list. 

We’re also humbled to have recently received our sixth consecutive Culture Amp engagement score of 90+ and as a certified B Corp, we're committed to the highest standards of social and environmental impact as a profit-for-purpose business.

Come roll with us

We believe a diversity of perspectives and experiences is what makes a strong team. The stronger our team, the closer we are to our mission – toilets and clean water for all. So come join us! We're looking for people of all genders, races, ethnicities, orientations, abilities and disabilities to come sit at our table. The only thing we're a stickler on is species – you have to be a person.