About the role:
Membership is a core component of Finder’s long term strategy. Using the Finder app and website, Members track their personal finances and receive customised insights on saving and earning more. The Member Engagement Manager will play a pivotal role in refining and executing our Members strategy, with responsibility for strengthening our relationship with our Members and driving lifetime value.
You are customer-obsessed, marketing and tech-savvy, data-driven, with proven hands-on experience delivering best in class CRM programs in a fast and dynamic environment.
As the Member Engagement Manager, you will lead the CRM strategy, development and execution of all customer lifecycle, cross serve, engagement and retention initiatives in Australia. Primary channels will include push notifications, in-app content cards, email, SMS and placements on the Finder website. Existing app experience will be highly regarded.
You will work closely with our global team to advance our automation, trigger and behaviour-based marketing to ensure we are delivering the right message, in the right channel, to the right customer at the right time.
If this sounds like the kind of opportunity you've been looking for, select the 'Apply Now' button below to submit your cover letter and resume. Use your cover letter to introduce us to you; we want to know who you are, what you've worked on and why you think you'd be a great addition to the Finder team.
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible. Email [email protected] with any questions or feedback.