At Brighte, we believe every Australian deserves access to a sustainable and comfortable home. How do we help Australian’s achieve this? We build innovative mobile and web platforms, responsible and seamless financial solutions, and relationships with customers and vendors that last. Our addressable market is massive and rooted in a positive mission that empowers Australian’s and the growing and critically important sustainability market.
We have been recognised for our incredible work in diversity and inclusion and have a leadership team that is passionate about building a high-performing culture where people feel a sense of belonging. If you’re keen to work for a mission-driven company, with smart people who live and breathe Brighte’s values, have a read below.
This role exists within Brighte’s emerging energy business. A key part of the Brighte Energy Operations Team, you will have a chance to take a lead in this key process that ultimately will be fundamental to Brighte’s success in provide empathetic service and support to Brighte’s customers while managing its bad debt outcomes.
You will be key in ensuring that;
Brighte customers have access to Hardship program support.
be a key voice with regard to ensuring that Brighte Energy’s processes and systems allow for identification of potentially vulnerable customers across the customer life cycle.
manage a collection process to collect on Brighte’s behalf.
be able to meet business objective while also always meeting customer nee
You will be key in ensuring that:
What you'll do:
We’re a high performing team and proud to be backed by investors who believe in our mission and the opportunity we have ahead of us. Airtree Ventures, Mike Cannon-Brookes’ Grok Investments, Kim Jackson and Scott Farquhar’s Skip Capital as well as Qualgro Partners continue to help us scale our teams and products.
We’re recognised as one of Australia’s leading fintech companies, having been ranked the 6th fastest growing Technology Business in Australia in the Deloitte Fast 50/500 (2020) and winning the inaugural Finder Green Award (2020). We’ve also been recognised as a leading FinTech by the Australian Financial Review, Fintech Business Awards and KPMG.