We are Zip, a rapidly expanding global fintech headquartered out of Sydney, Australia with a growing presence focused in the US, UK and NZ markets.
We're here to simplify how the world pays for what they need by connecting merchants with consumers and offering them fair and seamless payment solutions, everywhere. We’re also the brains behind Pocketbook, which helps almost a million Aussies take control of their money and improve their financial wellbeing.
We’re on a mission to be the first payment choice, everywhere and every day. To help drive this growth, we’re looking for multiple, world-class CRM professionals to join our team and grow our customer base.
Some of the current opportunities include;
Senior Manager, CRM Operations
Senior CRM Manager, Consumer
Senior CRM Manager, SMB
As part of a newly created team, you’ll be working across multiple business units and partnering with Product, Marketing, Data, Business and Customer Success to leverage our platforms and ensure our customers receive the best possible experience.
You’ll own the creation and execution of CRM and engagement strategies, specifically building and nurturing relationships with our customers - both B2B and B2C. You’ll also continue to improve our core customer and business metrics through a deep understanding of what our customers need, and developing effective communications and journeys to deliver on this.
We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!
If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.
We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.
Benefits @ Zip
- Flexible working culture
- Share incentive programs
- Generous paid parental leave
- Birthday and wellness leave
- Epic offices with a casual dress code
- Fun team with high-growth hustle
- Free breakfast and weekly lunches
- Heaps of social events
Join us on our mission to be the first payment choice, everywhere and every day.