Product Manager - API/Integrations at Safety Culture

Product Management, Full-time Permanent, Sydney sydney product full-time
Posted 16 days ago

SafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing.

iAuditor was launched in 2012 to solve a global problem. Reduce workplace injuries and help frontline workers get home safely to their families. Fast forward 7 years, and we have hundreds of thousands of workers in over 150 countries using our platform, conducting millions of inspections every month. We’re excited to have a largely untapped global market and ambitious goals to reach 100 million workers. We’re looking for talented and mission-driven people to drive that growth.

At SafetyCulture, we’re solving problems that fundamentally change the way people work. Our SaaS product, iAuditor, empowers teams in 150+ countries to drive operational excellence. With a recent valuation of AU$1.3Bn, we have an ambitious goal to help 100 million workers with our products every day, and we’re looking for talented and passionate people to join our team.

We are looking for an experienced Product Manager to own the development of our APIs and Integrations. This role will be at the centre of SafetyCulture’s next evolution from a great app to a great platform

As a Product Manager at SafetyCulture, you’ll have the opportunity to work on complex problems that impact millions of users worldwide and operate at a scale few other Australian tech companies have reached. You will collaborate with a small group of driven, curious and customer-minded Product Managers and have a lot of fun doing it.

What you'll do

  • Build a deep understanding of our customers, how they are using iAuditor to work more productively and safely, and the other systems and technologies they rely upon.
  • Define and own the vision, strategy and product roadmap for the API/I team and translate company strategy and goals for your team.
  • Work with internal engineering teams to build public APIs and integrations, which can unlock the creativity of customers and third parties to build on top of iAuditor.
  • Ensure that the team is continuously finding ways to make it easier for customers to 
  • discover, turn-on and get value from the integrations available.
  • Work closely and collaboratively with an agile, cross-functional software development team, including engineering, design, data analytics, and marketing to deliver product experiences that delight and activate our new customers.
  • Champion the API and Integrations team across our products and collaborate with other product teams on when and how to introduce new features throughout our customers’ journeys.
  • Communicate frequently to the broader business including Leadership, Go To Market, and Operations teams about your vision, roadmap, features, decisions and insights. You will continuously seek out feedback.
  • Own the success of our public APIs and integrations, analyse customer behaviour and product metrics obsessively, and iterate effectively. You’ll measure success by outcomes, not outputs.
  • Customer obsessed - you are passionate about truly understanding our customers, championing their needs and advocating for customer empathy and contact across teams.
  • Experienced - you have successfully managed Agile product teams before and have delivered impactful product experiences that ‘move the needle’.
  • Curious - you continuously seek out feedback from customers and stakeholders, explore competitor and market-leading products and apply insights to prioritisation and iteration. 
  • Data & Growth minded - you are comfortable analysing product and customer data, identifying key success measures, developing hypotheses, running statistically significant experiments and sharing learnings.
  • Strong communicator - you can tailor your communications to every audience, motivate teams through storytelling and ensure no one is surprised by new changes.
  • Team Player - you work effectively with cross-functional teams and manage tasks and interests from many stakeholder groups.
  • Self-starter - you are comfortable taking the initiative and confidently driving your product forward.
  • Data savvy - Confident to seek out the data you need, using tools such as Amplitude, Looker, Fullstory, and/or SQL.
  • Passionate about development - you have a passion for software and programming, ideally having worked as a developer yourself and supported services in production.
  • Technical - you can build an in-depth understanding of software systems, and help frame the approach to building and driving the adoption of new integrations and public APIs.
  • A competitive salary and equity in a high-growth business
  • In-house chef, cafe, bar, unlimited snacks, pool table, bike racks, shower facilities and a pet-friendly office
  • Fun and quirky celebrations, including the annual ShipIt global offsite (2019 was in New Zealand!) 
  • A work environment awarded Best Places to Work in Sydney 2020 with a great location in Surry Hills, close to Central Station and Crown Street.
  • Support in your personal and professional development
  • Flexible working hours and a hybrid work from home model 
  • Great parental leave policy
  • The Company

    SafetyCulture is a customer and product-driven company with an ambitious mission: empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. The company started in Townsville, our HQ is in Sydney, and we have offices in Kansas City, Manchester and Manila.

    Our first product, iAuditor, is a mobile platform that helps teams around the world carry out inspections and spot issues quickly and easily. The knock-on effects are huge: by surfacing exactly what matters, people in teams can act to improve their business, raising their game, again and again. From boutique hotels to space exploration companies, millions are discovering the positive impact iAuditor can have on their teams and performance every day. Today there are more than 25,000 companies that pay for our products, carrying out millions of inspections per month.

    This is an exciting time in SafetyCulture’s history. We now have roughly 400 mission-obsessed people driving outcomes for our customers. We have a strong senior leadership team with experience taking start-ups through the critical scale-up phase. We’ve raised more than $150 million in funding, which will be used to evolve the product into an alerts platform for distributed teams, and expansion into insurance, sensors and IoT, and telematics for fleets. The goal is to have 100 million people using our products every day.

    To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees related to unsolicited resumes.