Product Specialist at Noggin

Professional Services, Brisbane, Australia brisbane product
Posted a month ago

Why become a Product Specialist at Noggin?

As a Product Specialist at Noggin, each day will bring unique & complex problems for you to solve. You’ll be working with clients across a variety of solution areas and industries - working on some of the most complex disruption management problems across the globe. From natural disasters, to crises, security incidents and workplace health & safety; our award-winning software empowers our customers to manage disruption, smarter.

You'll have the opportunity to carve out a career path specifically aligned with your own motivations. Whether you’re passionate about leadership, becoming a subject matter expert, or moving across to another area of the business – we’ll equip you with the support, resources and capabilities you need to get there. With your product and technical expertise, you’ll be a key resource to our global enterprise sales teams and channel partners in securing new business wins!

What does it take to be a Noggin?

You’re a naturally curious and tech-savvy Product Specialist. You know what’s what in the tech world and you understand how large, complex software applications interact together and you’re a natural and adept at explaining technical concepts to non-technical people. 

You will play an active role in understanding the customers’ needs and develop an initial view of how the solutions should be adapted to meet those needs. As a trusted adviser of our enterprise solutions, you will solve customers' pain points by tailoring our solutions and effectively demonstrating these to the key decision makers. 

You’ve got a consistent record of successfully getting deals over the line and you’re no stranger to owning RFI documentation and processes, conceptualizing solutions, hands-on software configuration and providing prospective clients with clear, concise and insightful demos. To you, there’s nothing more satisfying than providing the best solution to our customers’ complex, real-world problems.

What does success look like in this role?

3 months in, you’ll be well versed in our products, solution areas and competitors. You’ll be actively building relationships with customers, getting to know their pain-points, the industries they work in and how Noggin brings value to their businesses.

By the 6 month mark, you’ll have become a product expert and the go-to person. You'll be actively consulting with customers and coordinating information and resources across the business globally. You'll also have started to make improvements in our systems, processes, templates and overall approach to sales engineering.

By the end of your first year you’ll have been instrumental in increasing the number of prospects in the sales pipeline and played a crucial role in the generation of new business. You'll have comfortably stepped into a leadership role and have delivered on a number of initiatives and business improvements across pre-sales globally. 

To apply, please use the online application link. For further information or to arrange a confidential discussion, please email [email protected]

Please note, you must have valid and unrestricted work rights for Australia to be considered for this role. No agencies please.