Technical Lead at Whispir

Melbourne melbourne full-time
Posted 19 days ago

About the job

Who is Whispir?

At Whispir, we honour the innate human need to connect and be heard. We believe that good communication can change the world, and we understand only too well that the myriad of technologies we have available to us today can sometimes create so much noise that our message gets lost.

This is exactly why we designed Whispir: to cut through the noise and facilitate the delivery of clear and compelling messages. Fundamentally, what sets us apart is our vision for a new communications ecosystem focused on supporting the human need to connect and be heard while remaining commercially vital and healthy.

Our people:

We're thrilled to have gathered together some of the smartest and most passionate people around to take Whispir to even greater heights. Just as our amazing team is committed to ensuring that we deliver world-class communications solutions for our clients, we are committed to creating a healthy, inclusive and supportive company culture in which our employees can grow and flourish.

The Role

As a Whispir Technical Lead, you will be leading one of our agile development teams. Your focus will be on providing day to day technical leadership for your team as well as taking on line management responsibilities.

Technical leadership will involve guiding your team in building technical solutions. For this, you will work closely with product owners and our architects as well as coordinate with technical leads from other teams.

Line management will involve working together with the members of your team in building personal development plans, ensuring a safe and supportive work environment, performance management and driving the team towards identifying and implementing improvement opportunities.

Your Profile

We are looking for candidates who are as excited about working in technology as we are. Have you been coding ever since you could lay your hands on a keyboard? Do you get into way too elaborate arguments about what are the respective advantages and disadvantages of TypeScript and Python?

We value collaboration, consensus building and providing a safe and supportive environment for diverse teams. We believe that good culture requires good leadership and for this position we are looking for leaders who live our values. Is it very important for you to create a work environment in which everyone enjoys coming to work? Do you value collaboration over competition and compassion over judgement?

The Whispir platform touches the lives of millions of people every day. We cover a wide range of use cases from large-scale crises communication to helping out small businesses with managing their customers and suppliers. We are looking for leaders who will follow our passion for building solutions that make a positive difference. Do you care about user privacy and data protection? Do you not just want to build a system combining a few tech buzzwords but systems that make someone else's life just a little bit better?

Our Tech

These are the technologies we use at Whispir.

  • React
  • TypeScript, Node.js
  • Serverless AWS; Lambda, CloudFront
  • Java, Spring
  • Kubernetes
  • SQL, Postgres, Aurora Serverless
  • Terraform
  • Bash / Linux


For this role, we are looking for the following must have skills:

  • Excellent knowledge of React/JavaScript and/or Java
  • Excellent knowledge of software design and architecture
  • Very good ability to explain, discuss and document complex technical concepts
  • Very good ability to interact with technical and non-technical stakeholders
  • Good experience with Infrastructure as Code and CI/CD
  • Extensive experience working in agile teams
  • Experience with leading teams in the break-down of technical work
  • Experience with mentoring other developers
  • Some experience with AWS
  • Some experience with driving for technical excellence and improvements

We are also looking for the following skills but they are not must haves for this role:

  • Line management
  • Develop and implement personal development plans for developers
  • Establishing a safe and supportive professional environment
  • Encouraging diversity and inclusion


As Technical Lead in Whispir you will be leading an Agile team of full stack developers. Your responsibilities will include:

  • Work closely with product managers to design, evaluate, plan and estimate product features
  • Drive continuous improvement of practices and solutions
  • Be an advocate for best practices and adoption of new technologies
  • Ensure solutions are built with quality in mind and fulfil non-functional requirements
  • Provide technical leadership for the team on a day to day basis
  • Line management for all developers in the team
  • Provide a safe and supportive work environment for the team
  • Works with internal and external stakeholders to ensure functional and non-functional requirements of solutions are met (such as security, compliance, legality)
  • Take on challenging and complex coding tasks
  • Align with other technical and product leaders
  • Guide and support the team and individual developers in learning and capability development
  • Provide after-hours support as part of our application teams weekly support roster when required
  • Work with our Agile delivery team and the team to estimate and track features and cards within our Agile methodology

Within these responsibilities, the key promises for the Technical Lead role are:

  • All team members work on tasks that are well-defined, within their capabilities and enable their further development.
  • The team constantly strives to increase the quality of the services developed or maintained by the team.
  • All stakeholders of the team are well-informed about progress of work as well as opportunities and problems in the current development.

We take our core values seriously and work hard to create an environment where you feel welcomed. Teams who reflect a diversity of experience, identity, perspective, and background help us to create a healthy & inclusive working culture

If this has resonated with you, we look forward to hearing from you soon!