General Manager - Data Enrichment at Xero

Data - Machine Learning & Artificial Intelligence, Permanent, Melbourne, AU melbourne
Posted 1 months ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

About the team
The Data team is responsible for driving the adoption of data driven decision making across Xero - for both our internal users and our global audience of small business owners, bookkeepers and accountants. We create, manage and deliver a wide range of data services including core reporting, key data dimensions, extensible and scalable analytical data processing and storage facilities, machine learning toolsets, frameworks and API driven prediction services.
We are the center of expertise for data architecture, data modeling, machine learning, ethical data usage and artificial intelligence service design. We also lead the work to raise the data and AI literacy levels across Xero with a particular focus on the product management and engineering cohorts globally.

How you'll make an impact
As the GM of Data Enrichment you will be responsible for driving Xero’s approach to the at-scale transformation and enrichment of data to drive consistent reporting and ‘ML inside’ products and services. 
You and your team will play a critical role in transforming Xero’s ability to deliver intelligent products and services by designing and building re-usable frameworks, patterns and processes across a spectrum of data enrichment mechanisms including laboratory data stores, feature factories, data marts and data warehouses.

The Data team at Xero delivers via cross-functional initiative teams and hence your team members will work on both specialised capability build (e.g. metadata and data lineage systems, datamart design, patterns and systems for detecting and masking sensitive data) and cross-functional product/service delivery teams with other areas of the Data team and colleagues from across the business.

What you'll do

  •  Collaborate with the EGM Data and your peers within the Data team to develop the data / ML / AI  roadmap at Xero 
  • Create, grow and lead the team responsible for transforming and enriching Xero’s analytical data  including the data warehouses / data marts required to support accurate business critical reporting 
  • Establish and drive adoption of best practices for testing, component re-use, architecture, design  and technical standards. 
  • Process raw data at scale from internal and external data sources and expose for use cases/ data  applications in collaboration with the Data Platform team 
  • Design, build, and management of core data pipelines for a wide variety of data sources (streaming  data pipelines, batch processing, storing and transformation, and distribution of data) in  collaboration with the Data Platform team 
  •  Evaluate and where necessary  improve our deployment and change management process. 
  • Champion and coordinate a cross-Xero approach to developing key analytical data assets / flows   
  • Provide subject matter expertise (from you and your senior team) to M&A activity conducted by the  Strategy team 
  • Optimise delivery and operations to reuse capabilities and continually reduce cost while improving  quality of delivery and operations. 
  • Evangelise an extremely high standard of code quality, system reliability, and performance. 
  • Provide subject matter expertise (from you and your senior team) to Evangelism and Education activity across Xero, raising the data and AI literacy of our workforce with a particular emphasis on the engineering and product management cohorts 
  • Remain up to date with relevant technology changes and trends and continually grow a knowledge  of how they may benefit Xero 
  • Establish and maintain good working relationships throughout the wider organisation 
  • Collaborate with your peers within Data to sponsor, staff and deliver programs of work that require  expertise from your team 
  • Attract, retain, develop and motivate exceptional talent
  • What you'll bring with you

  • Practitioner level understanding of  building, maintaining and operating  scalable and reliable data processing  pipelines, data warehouses and  metadata management systems and  workflows and driving the safe and  privacy preserving use of customer data  for business outcomes 
  • Good understanding and experience  measuring and designing for  non-functionals, like reliability,  availability, security and performance 
  • Experience in evaluating technologies  and measuring the impact of technical  choice 
  • Extensive experience working with  software development and data projects  at scale 
  • Track record of addressing customer  needs through innovative use of data  and technology 
  • Previous experience in leading people  leaders and forming high-performing  teams 
  • Proven experience collaborating with a  diverse stakeholder group to realise  commercial outcomes 
  • Proven experience facilitating  discussions between technical and  non-technical audience
  • Why Xero?

    At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

    Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.