Sales Operations Administrator at Hipages

Sales, Sydney sydney sales
Posted 20 days ago

hi, we’re hipages.

We're Australia's largest online tradie marketplace, our team gets to help shape the on-demand tradie economy. Over 3 million Australians have used hipages where a home improvement job is posted every 20 seconds. Our purpose of Creating Happier homes through Effortless Home Improvement drives our curious, creative and energised team to achieve this.

Your Opportunity

We’re looking for a talented Sales Operations Administrator to be a key part of our strategy to help achieve our customer acquisition and revenue targets. Reporting to the Sales Operations Specialist & working closely with our sales teams as well as supporting teams across the business, you will underpin the end to end customer processes to ensure our customers are set up for success from the point of acquisition.

We’re looking for someone who has strong interpersonal skills, a high level of accuracy and attention to detail, with excellent organisational and time management skills, and is able to work to meet deadlines.

How you will add value

  • Providing day to day support for our sales and supporting teams
  • Managing the daily workload assignments
  • Review and validate our daily sales teams revenue
  • Support our Sales, Service, Marketing and Finance teams with administration duties including investigating, resolving and fixing issues
  • Facilitate sales campaign processes
  • Contribute to our sales initiatives and projects as required
  • Manage data integrity in Salesforce and in house systems
  • Facilitate continuous improvements by identifying and implementing process optimisations across our sales and supporting teams

About you

  • 2+ years experience working in a Sales or Service support and/or administration environment
  • Working knowledge of CRM (data entry/reporting)
  • Salesforce experience desirable
  • Intermediate MS Office / G-Suite
  • Proficient data entry/processing

Take a look inside our home:

  • A close-knit diverse family of bright, respectful, collaborative members who love to solve problems and jump on new opportunities;
  • High-touch personalised investment in your continuous career development;
  • Agile cross-functional teams who value teamwork - from Hackathon to team off-sites, to Product roadshows, you get to experience it all;
  • Competitive salary and benefits, plus equity via our Employee Share Program, we’re all owners of hipages and other great perks such as 14 weeks paid parental leave;
  • Daily bottomless continental breakfast, fresh fruit and snacks;
  • Inspiring office and location - based in the heart of Sydney CBD, only a few steps from Town Hall Station;
  • Remote work and flexible work (50/50) hybrid model;
  • Social connection focus: Friday socials, company parties and teaming activities - the best in town!

Sounds like you're home? Apply Now!

Innovation & Collaboration: are two important core values at hipages which both cannot be achieved successfully without a diverse and inclusive team. We don't expect you to be an expert in all areas and we are more interested in learning about you as a person, a team member and a leader. 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other minority groups tend to only apply when they check every box. So if you don't tick every single box above, but you think you would be a great fit for the role we encourage you to apply, we would LOVE to hear from you!