Product Designer at Xero

Design, Permanent, Melbourne, AU melbourne design product full-time
Posted 10 days ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Xero Product Designers are responsible for designing beautiful, enabling and meaningful experiences that solve genuine customer problems. You will work as part of the Insights team who are responsible for the Short Term Cash Flow, Business Snapshot, and Insights Sales Tax API products across Xero. As a Product Designer you’ll work on small-medium scale projects in the Insights team with strong data visualisation and stakeholder management skills.

What You'll Do

  • Design practice and thinking - Work with your Design Director and more senior product designers to understand the Product Design vision and direction and build your design practice, focusing on consistency and quality of outcome within your product design delivery.
  • Work with others to develop phased design solutions that bridge the gap between a future state and current patterns, XUI design system and other relevant constraints and considerations.
  • Create prototypes which tangibly demonstrate a proposed concept or solution.
  • Create effective handover materials which clearly communicate how the design should look and behave throughout interaction flows and journeys (e.g. User flow diagrams, design specifications, experience/interaction specifications etc).
  • Design research and testing - Contribute to identifying research opportunities, planning and undertaking research and testing relevant to your product area.
  • Participate in generative user research to understand customer underlying goals, needs, behaviours and pain points (where necessary).
  • Participate in the synthesis of research data, drawing out and articulation of insights.
  • Participate in user testing in conjunction with the Design Research or ReOps team.
  • Relationship management - Ability to manage key stakeholders, execute & collaborate at pace and work across the AU-NZ timezones with design & engineering pods.
  • What Success Looks Like

  • You’re delivering great product design work.
  • You’re respected by your peers, the design team, and Product leaders.
  • You’re delivering designs on schedule against agreed deadlines, to the highest quality standards.
  • You're consistently delivering high quality solutions to meet customer and business problems.
  • You’re collaborating and contributing to your Design, Product, and Development teams.
  • What You'll Bring

  • Track record of delivering high quality design experiences.
  • Track record of solving customers' problems through design thinking and execution.
  • Understanding of the building and iterating on a product or experiences based on usage patterns & user feedback. 
  • A portfolio that demonstrates high-quality design outcomes, contributing to user experience and business value.
  • Skill and experience across the design process from uncovering customer needs and pain points, to executing elegant interfaces
  • Excellent communication skills
  • Why Xero? 
    Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.