Take a seat on our rocket ship and join us on our mission to change education around the world. We’re a rapidly growing SaaS company and are looking for a Customer Support Team Lead to ensure our customer support is easy and helpful to our clients.
Who we are?
Xplor and QK Technologies have recently joined forces to become an international team of over 140 people hailing from offices in Melbourne, Brisbane and London. Being part of the TSG and their Education vertical, both our brands share the passion for education and innovative technology and want to support those who make it great.
Our product suite is changing education by helping childcare services and educators easily manage and automate all aspects of their operations, as well as by connecting parents with their children's well-being and growth.
What will I be doing as a Support Team Lead?
Our Success team helps our customers in the effective use of our products, ensuring customer happiness and making their experience with support as easy and helpful as possible. The Support Team Lead manages the team members that provide the ongoing support of customers once they are onboarded and trained on our platform. Your day to day could include:
What would make me a good candidate?
What is it like to work at MyXplor?
You get to be a part of redefining the education sector and have a chance to make a real impact every single day you come to work. Some of the other perks of working with us include:
Sheryl Sandberg once said, “If you're offered a seat on a rocket ship, don't ask what seat! Just get on.” We couldn't agree more. So, are you ready to get on board?
Individuals seeking employment at Xplor are considered without regards to race, colour, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.