Sales Operations Manager - APAC at Udemy

Sales - Udemy Business, Full-Time, Remote, Melbourne melbourne remote sales full-time
Posted 24 days ago

The Udemy GTM Strategy & Operations team’s mission is to enable all go-to-market teams to scale and grow top line revenue efficiently.  The team supports our mission by delivering the process and information flows that drive the entire customer journey optimization, promoting cross-functional alignment, overseeing resource and performance planning, refining key processes to increase efficiencies, and adopting best-in-class tools and technologies to support the entire go-to-market universe from lead generation to customer retention.
The ideal candidate will require a strong understanding of SaaS and needs to be experienced in Sales Operations and/or Go-To-Market Operations. You need to be data-driven, detail-oriented, customer-focused, business-minded, and intellectually curious. You understand how impactful data can be in determining the right strategy, and how important smooth operations are to executing that strategy. You will need to roll up your sleeves and implement the necessary processes and tools to advance our GTM strategy.

Here's what you'll be doing:

  • Act as the strategic business partner to the VP of Sales, APAC and be a part of the APAC Leadership Team
  • Design and implement regional territories to support APAC sales organization while maintaining on-going territory health analytics and optimization
  • Understand regional complexities to build tools, processes, and cross-functional support in guidance with best practice and local needs   
  • Provide analytics and strategic support for quarterly business reviewsPerform sales forecasting, manage forecasting and data analysis to provide valuable insight into geo’s performance and general predictability
  • Co-lead Pipeline calls to help monitor the health of the coverage and creation of pipeline from all sources and segments
  • Develop and project manage sales strategies and initiatives required to drive sales in a business organization
  • Uncover leading and lagging indicators of sales performance and predictability to help inform and guide our success
  • We're excited about you because you have:

  • 5+ years experience in Sales Operations, GTM Operations and/or business analytics
  • Salesforce knowledge: complex dashboards and reports, custom report types, calculated fields, workflows.Experience administering GTM tools such as Clari, Salesloft, Zoominfo, Dun & Bradstreet, etc. 
  • Exceptional quantitative and MS Excel skills (sumifs, index/match and vlookup, table formulas).
  • Experience working closely with senior leaders in a SaaS B2B business
  • Get-it-done mindset. You are not afraid to roll up your sleeves and do what it takes to get the job done. 
  • A ‘what’s best for the business’ attitude, and willing to try new things, tackle complex projects and challenges
  • Strong analytical skills to work on complex business issues with minimal supervision
  • Whilst we would prefer this person to be based in Melbourne we are open to candidates based in Australia. Please submit your application with a covering letter addressing how you meet the role criteria and why you'd like to join the team at Udemy.

    About Udemy
    We believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day.

    Founded in 2010, Udemy is privately owned and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).

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