People Operations Manager at Airwallex

People Operations, Full-Time, AU - Melbourne melbourne full-time
Posted 16 days ago

Established in Melbourne in 2015, Airwallex is a global payments fintech company transforming the way businesses move and manage money globally. We have built a global financial infrastructure platform to help businesses transact, collect and pay across 130+ countries and 50+ currencies, without the constraints of the traditional global financial system. 

Airwallex is Australia’s fastest growing fintech unicorn. We've grown to 13 global locations and have raised over $800 million in funding. Airwallex has been recognised in Forbes' Cloud 100 2020, and placed in the Top 50 of KPMG’s Global Fintech100 two years in a row. To support our ambitious growth plans, we’re looking for smart, collaborative and passionate people who are looking to make a genuine impact.

As the People Operations Manager, ANZ, you’ll work closely with the global People team, responsible for providing a world class experience to all Airwallex employees. You will partner cross-functionally to drive process and system improvements that will improve the employee experience, increase the efficiency of the People team, and improve the quality of our data to support future people initiatives. As we are rapidly growing across the globe, a proactive approach, ability to problem solve and execute is essential. This role will have a genuine impact on Airwallex.


  • Create and maintain relevant HR documentation, employee records and local policies
  • Support and improve processes relating to performance reviews, promotions, onboarding and offboarding, internal mobility, career progression, and more
  • Leverage our HR systems to reduce administrative burden and improve data integrity and insights for global leadership
  • Maintain Confluence (our internal wiki) with all HR related information and monitor inbound requests to understand and resolve information gaps
  • Provide advisory services to team members and leadership on people matters
  • Develop and maintain ways to create a great employee experience
  • Ability to quantitatively analyse and improve past employee programs
  • Provide support to global people projects and initiatives
  • What you will bring:

  • Experience working in a fast-paced tech company
  • 4+ years of relevant HR experience (familiar with NES, up to date with Fair Work standards, AHRI membership preferred but not essential)
  • Experience in workplace sponsorship
  • Ability to be flexible and adaptable to changing priorities
  • Great organisational skills, high attention to detail, and an ability to complete competing priorities quickly
  • Strong communication skills and the ability to interface effectively with professionals at all levels of the organisation
  • Must maintain confidentiality and use sound judgement on a daily basis
  • A passion for understanding the business goals, finding solutions, and improving processes
  • Proven ability to lead people and projects to successful outcomes
  • What you will get:

  • Ability to make an impact in a rapidly growing, global fintech
  • Competitive salary
  • Employee stock options
  • Ongoing learning and development opportunities
  • Collaborative, fast paced environment where you will make a genuine impact
  • At Airwallex you’ll have the ability to make an impact in a rapidly growing, global fintech. You’ll be offered a competitive salary and we also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events, encourage flexible/remote working and we give our people the freedom to be creative.

    Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.