Spacetalk is a proudly Australian ASX-listed tech company with over 20 years of expertise in family and community connection and safety. Our mission is to build a unique safety-first ecosystem that empowers people to stay connected and protected through life's moments. From Australia's #1 kids' smartwatches to our innovative Freedom Platform, an all-in-one SaaS solution for global family connectivity, we're committed to privacy, with local data storage and zero selling of personal information. As we scale across Australia, Europe, and the US, we're evolving into a software-first, AI-enabled platform that adapts to real family life, prioritising safety, freedom, and simplicity for everyone.

About the Role

We're looking for a Growth Product Manager - Memberships & Subscriptions to own the full strategy, roadmap, and execution for Spacetalk's membership offerings. This high-impact role centres on harnessing analytics to fuel household growth, retention, monetisation, and network effects through mobile plans, subscriptions, and viral features.

This is a pivotal position as we accelerate our shift to a SaaS and AI-powered safety platform—driving rapid membership expansion across regions, data-informed personalisation, stronger acquisition/retention, and full compliance with privacy standards. You'll partner closely with the Director of Product and cross-functional teams (Data, Engineering, Marketing, Leadership) to spot opportunities, run experiments, and deliver measurable wins aligned with our global ambitions and user needs.

Key Accountabilities

• Product Excellence — Launch high-quality, user-centric membership features that boost engagement and satisfaction, hitting roadmap milestones on time and within scope.
• Growth & Analytics Performance — Achieve or surpass key targets (e.g., ARPU/LTV uplift, retention rates, members per household, paid conversion), turning data insights into strategic business decisions.
• Compliance & Data Integrity — Build membership products that meet regulatory standards, championing secure, ethical data use in analytics and features.
• Team Influence — Drive strong cross-functional collaboration, earning positive stakeholder feedback on product clarity, direction, and impact.

Requirements

About You

You're a data-driven product manager with a real passion for membership/subscription models and SaaS growth. You excel at transforming analytics into actionable strategies, thriving in ambiguity, running experiments, and crafting personalisation that lifts retention and monetisation. With sharp communication skills, you'll bridge teams as the voice of the customer, refining offerings iteratively. Adaptable, innovative, and focused on sustainable, scalable growth in a mission-led safety platform.

Skills

Essential:

• Proven product management experience owning end-to-end lifecycles from ideation to launch, with a strong emphasis on growth and analytics.
• Deep expertise in analytics frameworks, A/B testing, user segmentation, and core metrics (ARPU/LTV, retention, conversion rates).
• Hands-on proficiency with tools like Google Analytics, Mixpanel, Amplitude, SQL, and A/B testing platforms.
• Solid understanding of data privacy/compliance (e.g., GDPR, similar standards).
• Excellent stakeholder management and cross-functional collaboration abilities.

Desirable:

• Direct experience in membership/subscription models, including household growth, network effects, and viral/upsell strategies.
• Knowledge of SaaS monetisation tactics, pricing experiments, CRM tools (e.g., HubSpot).
• Exposure to market/competitive analysis, AI-driven personalisation, or building dashboards/data pipelines.
• Skills in privacy impact assessments or growth experimentation.

Background

• We value strategic thinkers, often from management consulting, venture-backed environments, or dynamic SaaS/tech companies, who combine big-picture vision with hands-on execution.
• Ideal candidates have navigated 0-1 builds, de-risked ideas through pilots/experiments, and scaled innovations in fast-paced sectors like AI, healthtech, or consumer services.
• Analytical mindset, entrepreneurial energy, collaborative leadership, and enthusiasm for impactful, cross-industry strategy will set you up to thrive.

Benefits

At Spacetalk, we focus on meaningful growth and real impact:

• Pioneer in the safety-tech space with first-mover advantage in AI-enabled family/community platforms.
• Fast-track career progression in a scaling global business, with paths to senior leadership and international exposure.
• Work with venture-minded teams and entrepreneurial leaders shaping bold membership strategies.
• Flexible hybrid working from our Sydney office, supporting strong work-life balance.
• Vibrant, collaborative culture with team events, modern perks, and an environment that encourages innovation and personal elevation.

Why Join Spacetalk?

Step in to supercharge memberships in a high-growth SaaS safety platform, directly shaping global monetisation and household adoption. Gain strategic influence on company growth, dive into AI personalisation and scalable analytics, and lead game-changing experiments. In our innovative, supportive, and elevating culture, you'll collaborate with top talent, drive meaningful change, and advance your career at a privacy-first leader in family and community safety.

If you're excited to power data-led growth in a purpose-driven tech company, apply now!