Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty. 

We’re looking for an Organisational Development Specialist to join our OD team on a 12-month max term contract. Reporting to the Head of OD & Talent, this role is hands-on and highly collaborative supporting the planning, coordination, and delivery of key OD initiatives across engagement, culture, leadership development, performance, talent, and learning. If you love bringing structure to complexity, partnering with stakeholders, and turning insights into action, you’ll feel right at home.

About the role

• Strategic planning support: Partner with the OD team and senior leaders to support strategic planning through research, data gathering, and preparation of materials; help implement initiatives aligned to long-term business growth.
• Stakeholder engagement: Coordinate meetings, communications, and follow-ups with internal stakeholders and external vendors to maximize value from OD systems and resources.
• Employee engagement & culture: Support the administration and analysis of engagement surveys and listening tools (e.g., onboarding, exit, and performance surveys) and help deliver communications and recognition programs that strengthen culture.
• Leadership development: Organize and coordinate logistics for People Leaders Forum sessions and leadership development activities; support content and communications for leadership initiatives.
• Performance: Support the design, rollout, and administration of the performance review process and related performance framework initiatives; collect feedback and data to continuously improve.
• Talent management & succession: Assist with coordination and administration of the talent management framework and support preparation for succession planning discussions.
• Learning & development (L&D): Support delivery and tracking of the Mandatory Learning Program; assist with designing and rolling out learning resources (soft and technical skills); help drive rollout and engagement of the Learning Management System (LMS).
• Data analysis & reporting: Collect, analyze, and report on OD initiative data; support preparation of senior leadership reporting on engagement, compliance, and development.
• Team contribution: Work collaboratively across OD, P&C Managers, and broader stakeholders, contributing to a positive team culture and continuous process improvement.

What Success Looks like…

• Proven experience in Organisational Development or Learning & Development, ideally in a fast paced environment
• Experience in managing learning management systems, ideally Workday
• Strong communication skills, with the ability to adapt style and messaging to different audiences
• Strong project coordination skills, with the ability to manage multiple priorities, timelines, and stakeholders
• Highly organized and detail-oriented, with a high level of professionalism and follow-through
• Collaborative relationship builder who enjoys partnering across a business
• Adaptable and comfortable with change, shifting deadlines, and evolving priorities
• Facilitation capability: Ability to facilitate workshops, focus groups, and training (in-person and virtual)

Life at THE ICONIC

Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days & hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People first. Access to our Employee Assistance Program for you and your family
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all.

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: [email protected]