About Zeller
At Zeller, we’re champions for businesses of all sizes, and proud to be a fast-growing Australian scale-up reimagining business banking and payments.
We believe in a level playing field, where all businesses benefit from access to smarter payments and financial services solutions that accelerate their cash flow, help them get paid faster, and give them a better understanding of their finances. So we’re hard at work building the tools to make it happen.
Zeller is growing fast, backed by leading VCs, and brings together a global team of passionate payment and tech industry professionals. With an exciting roadmap of innovative new products under development, we are building a supportive and high performing team to inspire change in the outdated banking solutions. If you are passionate about innovation, thrive in dynamic environments, embrace new possibilities, hate bureaucracy, and can’t think of anything more exciting than evolving the status-quo, then read on to learn more.
As we approach Zeller’s next phase of growth, we are recruiting for a hands-on, growth-oriented and strategic Sales Lead to manage our rapidly growing national team of BDRs, Account Executives, and Business Development Managers. Reporting to the Director of Growth, you’ll own the bookings and revenue target for Sales at Zeller, and set the strategy and direction for your team to achieve it through recruiting, motivating, coaching, and performance managing your team; optimising the sales funnel from lead generation to conversion and revenue realisation; and streamlining all operations and processes to drive efficiency in our sales process.
This is an incredibly exciting role for an up-and-coming sales leader looking to take the next step in their career, and who is ready to further develop a talented, hard-working and high-performing team.
Role responsibilities
Direct management of territory based Regional Sales Managers, and indirect management of a national team of Account Executives, BDRs, and Outbound Lead Generation Specialists
Ownership of all combined KPIs across the Sales team (Outbound Deal Creation, Bookings, Revenue, Profitability, Retention)
Define and execute the optimal sales strategy to accelerate merchant acquisition, maximise margin and profitability, drive retention and product utilisation of one ore more Zeller payment products
Recruitment, onboarding, coaching, and performance management of individual team members, ensuring 100% attainment to individual, regional, and team KPIs
Develop and deliver ongoing sales coaching to improve performance and outcomes of your wider team
Review and implementation of sales enablement, tooling, and product training to ensure your team are efficient in their roles
Consistent analysis of team and individual performance to identify opportunities for improvement and gaps creating risk to target attainment
Maintain and grow the sales book of business, ensuring revenue realisation and profitability for new and existing clients
Be a role model to your wider team, showcasing your ability to engage with senior client decision makers, connect Zeller’s product to their needs, and win sound commercial deals
Advocate on behalf of our merchants to ensure their needs are captured on the Zeller product roadmap
Implement regular team operational checkpoints and meeting structures (including SKOs, sales meetings, pipeline generation activities, and team / individual performance checkpoints)
Implement a culture of feedback and performance management across all areas of sales
Ensure operational excellence by generating regular sales team performance reports and forecasts, including profitability, revenue generation, sales insights, KPIs, and growth levers.
Collaborate with marketing, risk and compliance, support, account management, and product teams to develop and improve cross-functional and operational architecture — including merchant onboarding, merchant support and product go-to-market initiatives
Qualifications and experience
5+ years of direct sales experience and at least 2+ years of experience leading a high-performing sales team of 5+ sellers
Proven experience in coaching, mentoring, and performance managing team members at a variety of levels
A strategic thinker with strong analytical and problem solving skills
Success, growth, and outcome-oriented
Someone who works collaboratively with people at all levels
Excellent written and succinct verbal communication and presentation skills
Experience engaging with and influencing customer stakeholders at all levels and across all functions
Sound commercial acumen, including ability to create commercial proposals, negotiate effectively, and maximise margin
Self-starter who can proactively identify and prioritise opportunities to focus on based upon business need
A positive attitude, desire for teamwork, and willingness to engage in tasks outside of the role’s core responsibilities to meet business needs in an agile scale-up environment
Relevant tertiary education, or relevant, demonstrable experience that shows you don't need it
How we work
At Zeller, we thrive on the energy and fast pace that comes from in-person collaboration and this role is based in our Melbourne CBD office with a general expectation of 4 days on-site per week with an option of 1 day WFH.
Like the rest of the team, you’ll benefit from
A competitive salary package, including equity;
A balanced, progressive, and supportive work environment;
Excellent parental leave and other leave entitlements;
A fantastic office environment;
Endless learning and development opportunities;
Plenty of fun and social opportunities - we love to come together as a team;
An ability to influence and shape the future of Zeller as our company scales both domestically and globally;
Being part of one of Australia’s most exciting scale-ups.
At Zeller, we celebrate diverse perspectives and experiences, and strongly encourage people of all backgrounds and identities to apply to join our team.
We want you to be able to show up at your best during the recruitment process. Please, let us know if you require any accommodations during your interview process with us.
