The role

We’re looking for a passionate Senior Product Manager to join our team, working on some new and exciting initiatives for Up. This is a rare opportunity to join our small but growing team, and have a real impact on the lives of people.

We believe we can take Australians from a place where money is a cause of stress and anxiety, to a happier place where they feel empowered and in control of their finances.

You’ll be joining our product practice, and together with a team of engineers and designers you will help to carve the path forward in solving complex financial problems for our customers. You will be given the opportunity to own the product lifecycle from discovery through to impact.

On a normal day, you could be:

• Contributing to product strategy, managing the product lifecycle and ensuring the team is focused on the highest priorities.
• Leading product discovery in your areas of focus - using customer insights, usage patterns, and market trends to build features Upsiders love.
• Steering the product roadmap and innovating within your product area by proposing ambitious, high impact features.
• Communicating across the organisation, building trust with your cross-functional team and senior leadership.
• Defining key success metrics to ensure our features drive real business and customer value.
• Collaborating with Engineering and Design to facilitate the implementation of prioritised features and enhancements.
• Identifying and coordinating the interdependencies among other programs and products to ensure a cohesive user experience.
• Ensuring product features comply with risk, compliance, and legal obligations without compromising user experience.
• Gathering inputs and feedback, and suggesting improvements to our product development processes and ways of working.

What we’re looking for

• In-house experience leading product delivery (from idea to successful launch) and shipping products that moved the needle on core business metrics, with at least 5-7 years working with engineering teams.
• Ideally you’ll have worked in startups, scale-ups, or other fast-moving environments that place a high priority on collaboration, innovation, and stepping outside your comfort zone.
• Passion - this is harder to define, but we’re looking for people who have a desire to push the limits, break the status quo, and be at the forefront of where technology is leading us. An eagerness to learn, expand your skills, and do the best work possible.
• Product execution excellence - you know how to build a product roadmap/plan, prioritise across different lenses, and work closely with design and engineering to ship high quality software. You need to inspire and motivate teams as well as be able to communicate wins and challenges to key business leaders.
• Strategic product lens - you’re able to shift seamlessly between long-term strategic thinking and tactical detail, with a strong understanding of both customer and business needs.
• Analytical mindset - you are comfortable diving into data to find opportunities and aren’t afraid to use qualitative research to understand the “why” behind the numbers.
• Independence - the ability to work with a certain level of ambiguity and “get shit done” autonomously, but still know when to ask for help. You’re proactive without waiting for direction from others, can identify opportunities on your own, and bring them to your team.
• The ability to attend our Melbourne CBD office at least six times a year for company days, plus some in-office days to start while you’re getting settled in. We’re currently only hiring in the Melbourne area for this reason.

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