About Us

Spacetalk is on a mission to keep families safe and connected through smart technology. As we continue to scale and evolve our platform, we are investing in a number of high-impact strategic initiatives that will support our next phase of growth.  

We are now looking for a Senior Project Manager (Business) to play a key role in delivering one of our most important transformation programs.

Why This Role Matters

This role will lead the business-facing delivery of a complex, cross-functional program spanning multiple teams including Product, Operations, Customer Experience, Commercial, and Marketing.

You will be responsible for ensuring business readiness, alignment, and execution across all non-technical workstreams, working in close partnership with a Technical Project Manager and senior stakeholders across the organisation.

Role Scope

• Lead business delivery across a large-scale strategic program
• Coordinate multiple workstreams across commercial and operational teams
• Ensure alignment between business priorities and program execution
• Drive planning, governance, and successful delivery outcomes
• Act as the bridge between business stakeholders and technical delivery

Contract Details

• Duration: 6 months
• Engagement: Full-time contract
• Location: Sydney (hybrid)
• Start: ASAP

Key Accountabilities 

Business Program Leadership

• Own delivery of all business-facing components of the program
• Define scope, timelines, milestones, and interdependencies
• Ensure delivery aligns to commercial and operational objectives

Stakeholder Engagement

• Act as the central point of coordination across business teams
• Partner with senior leaders across Product, CX, Operations, and Marketing
• Manage expectations and ensure clear communication at all levels

Planning & Coordination

• Develop and maintain detailed delivery plans across workstreams
• Coordinate activities across internal teams and external partners
• Ensure all business functions are aligned and progressing to plan

Business Readiness

• Ensure operational readiness across customer experience, support, and internal teams
• Drive development of communications, processes, and training where required
• Prepare the organisation for key delivery milestones

Risk & Issue Management

• Identify and manage risks impacting business delivery
• Implement mitigation plans and escalate where required
• Maintain visibility through structured reporting and tracking

Governance & Reporting

• Lead program governance for business workstreams
• Prepare updates for steering committees and executive stakeholders
• Track delivery against milestones, KPIs, and outcomes

Requirements

About You

• Proven experience delivering complex, cross-functional business programs
• Strong background in transformation, operations, or commercial project delivery
• Experience working in fast-paced, scaling organisations
• Experience partnering closely with technical teams on large initiatives

Skills

• Exceptional stakeholder management and influencing capability
• Strong organisational and planning skills with attention to detail
• Ability to simplify complexity and drive alignment across teams
• Comfortable operating in ambiguity and driving outcomes

Desirable

• Experience in technology, SaaS, telco, or platform-based environments
• Exposure to customer experience, operations, or go-to-market delivery
• Familiarity with structured delivery frameworks (Agile, PRINCE2, PMP)

Benefits

• Work on a high-impact, business-critical program with executive visibility
• Partner directly with senior leaders across the organisation
• Opportunity to shape how a major initiative is delivered end-to-end
• Fast-paced, collaborative, and outcome-driven environment