Description
Posted 8 days ago
We're looking for a driven and strategic Sales Manager to lead a high-performing team of Account Managers dedicated to our MSP customer base. This is a hands-on leadership role combining sales operations, team coaching, client strategy, and execution — with full ownership of customer retention, growth, and relationship expansion across Kaseya's portfolio.
- Build and develop a team that consistently hits ARR growth, retention, and account health targets
- Drive upsell, cross-sell, and renewal strategies across the book of business
- Be the executive sponsor and escalation point for key MSP relationships
- Keep the pipeline healthy — forecasting, CRM hygiene, and account planning done right
- Partner with Customer Success, Product, and Professional Services to deliver for customers
What we're looking for
- 5+ years in SaaS or tech account management, ideally in the MSP or IT channel
- 2+ years leading or managing a sales team
- You know the MSP world — how they operate, what they need, and how to talk their language
- A track record of growing revenue within an existing customer base
- Strong Salesforce (or equivalent CRM) skills and a disciplined, data-driven approach
- A natural coach who brings out the best in their team
Why Kaseya
We're not slowing down. With a rapidly expanding global footprint and a product portfolio MSPs rely on every day, this is a role where you can make a serious impact — and build a career to match.