At CoinJar, we have provided cryptocurrency services to Australians for over a decade. Our operations ensure that all interactions, including the handling of personal identifiable data, fund transfers, and account usage, comply with regulatory requirements. Adhering to anti-money laundering (AML) legislation by conducting efficient customer onboarding and ongoing monitoring is an integral part of our business.

As Financial Crime Operations Officer, you will manage customer onboarding, address financial crime escalations, conduct ongoing monitoring and enhanced customer due diligence (ECDD), and take proactive measures to prevent fraud and safeguard CoinJar's customers.

Basis: 5-days a week (38 hours per week) including weekend coverage.

This full-time role is on a 12-month contract with the potential to move to permanent, offering a hybrid work arrangement between our Melbourne CBD office and your home.

Responsibilities

• Assisting in monitoring transactions to detect and investigate potential financial crimes, including money laundering, fraud, and other illicit activities.
• Review and conduct KYC and ECDD for individuals, companies, trusts and SMSF.
• Review and action watchlist alerts.
• Monitor and investigate transactions and account activity, to identify and prevent suspicious activity as defined by the AML/CTF Act.
• Assist with lodging suspicious matter reports to the relevant authorities.
• Action Financial Crime-related escalations from CoinJar Support and the wider CoinJar team.
• Assist the Senior Manager of Financial Crime Operations as necessary.

Requirements

• Minimum of 1 year experience in a similar role with an interest in financial crime prevention
• An understanding of KYC and ECDD processes, with experience and or knowledge of the relevant legislation.
• Basic understanding of cryptocurrency and blockchain technology
• Strong analytical mindset, with attention to detail and an ability to identify unusual behaviour.
• A proactive approach to identifying and resolving issues
• Excellent written communication and interpersonal skills
• Attention to detail
• Ability to work in a team environment and contribute to a growing team.

Benefits

• Flexible working conditions (hybrid, work from home)
• Training & development