Team Lead - Engineering (Salesforce) - Xero - Job details

Team Lead - Engineering (Salesforce) at Xero

Enterprise Technology & Internal IT, Permanent, Melbourne, AU melbourne sales engineering full-time

Description

Posted yesterday

Our Purpose

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

About the team

The Grow domain sits within Xero’s Customer Platforms group and manages the Sales & Marketing Technology for Xero. Within Grow, our remit is focused on Customer Acquisition and Engagement. We work with stakeholders to enable new capabilities helping Xero scale and improve our external customers and internal users experience.

We work with systems like, Salesforce Sales Cloud (CRM), Marketing Cloud, Qualtrics, CRM Analytics and other tools to better enable Xero to achieve their strategic objectives. We are one of APAC’s largest and most comprehensive Salesforce implementations working with a team of experienced and certified Salesforce professionals.

About the role

We're looking for an established hands-on people leader who can demonstrate Xero's values and lead the team around them. Key behaviors and attributes would include empathy, ownership, and a high level of emotional intelligence.

You will be looking after a team made up of Salesforce Engineers and Full-Stack Engineers. Whilst people leadership is of course a huge part of the role, we're also looking for someone with strong technical knowledge across Salesforce. You'll own the growth of those around you, as well as software delivery and cross-team collaboration.

Your focus will be on driving engineering initiatives and ensuring the team makes progress towards their goals.

What you'll do:

You will be responsible for supporting your direct reports in becoming awesome Xeros, empowering them to deliver high-quality solutions to customers and fostering the growth of a world-class engineering culture.

You'll directly contributing to the successful outcomes of the team, by supporting excellent engineering and delivery practices which enable rapid delivery of high quality software engineering.

You’ll maintain a working environment in which your team can do their best work predictably and sustainably.

You’ll make sure the team has all the information they need and the right feedback loops in place to discover and deliver valuable, usable, and buildable outcomes.

What you'll bring with you:

Previous experience a similar role; leading a team of software engineers or technical specialists, in an Agile (or similar) environment with software delivery responsibilities.

Proven ability to inspire, motivate, and develop engineering talent, fostering a collaborative and high-trust team environment.

Genuine passion for mentoring and empowering engineers; delegating effectively, fostering ownership and accountability within the team.

Strong knowledge of Salesforce, ideally from an engineering perspective earlier in your career. If you've not been hands-on in a while, that's OK! - Keeping up to date with the latest Salesforce trends is great too.

Experience working with and optimizing solutions for large, complex enterprise-level Salesforce/AWS implementations with significant data volume and integrations.

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family. Health insurance, life insurance, and income protection.

We offer wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value.

You’ll do the best work of your life at Xero!