Wisr is committed to building a supportive, inclusive and diverse workplace, and we strongly encourage applications from all backgrounds and identities. We’re happy to accommodate any reasonable adjustments to the interview process to ensure equal opportunity for all. If you require reasonable adjustments, please reach out to us via [email protected].  

Working at Wisr
As a purpose-led organisation on a mission to bring people closer to financial wellness, we truly believe in what we do and every person who joins our team plays a part in our success. By practising what we preach (hello, $500 wellness reimbursement, 1:1 coaching via Uprise and unlimited Udemy learning!), you are empowered to own your role, your development and the space that you play in.

We value psychological wellbeing and safety, fostering a high-performing culture which enables continuous learning and growth. Our hiring and interviewing process is designed for you to showcase your experience, skills and passion and take great pride in not just ‘ticking a box’. If this role resonates with you, we want to hear from you. 

We are a people first business and flexibility is key to that - due to the nature of the role, the team work 50% of their time in our beautiful office space.


About the job

We are looking for a dynamic and curious individual to join our Credit Operations team as a Verifications Officer. As we continue to grow, this position would be ideal for someone with proven experience in reviewing consumer credit applications, and is looking for a career in a fast paced environment.

You will form a key part of the loan process in ensuring that loans are reviewed and processed within suitable time frames while working closely with the wider Operations team. 

Key Responsibilities
• Verify and validate that all regulatory and lending policies are adhered to
• Review and interpret bank statements to ensure the correct information is disclosed and captured on consumer loan applications
• Perform loan serviceability checks as well as identity checks and fraud detection and prevention
• Ensure compliance with NCCP, RG209, Privacy Act and AML/CTF
• Help contribute to process and policy improvements within the company operations

About you

• Experience in consumer lending is preferred
• Strong attention to detail and accuracy in note taking
• Sound working knowledge of regulatory and compliance requirements for consumer lending
• Highly organised and adaptable to change
• Strong communication and problem-solving skills
• Ability to work autonomously
• Excellent phone manner and ability to build strong internal and external relationships

Some of Our Perks & Benefits
• Flexible and hybrid working
• $500 every year to spend on your wellbeing
• Take an extra Annual Leave day off on us every financial year, with A Day on Wisr
• Access via WHEREFIT to discounted gym memberships, corporate discounts for wellbeing products and more!
• Generous paid parental leave to support your transition to parenthood
• Unlimited Udemy access to learn new skills
• Regular social events and awesome team offsites
• Access to our Employee Assistance Program, Uprise with up to 6 coaching sessions per year

Our Why, What and How 
We are a proudly purpose-led ASX-listed fintech on a mission to bring people closer to financial wellness and make a real difference in the world, starting right here in Australia. By building products and experiences designed to have a positive impact on the financial health and lives of our customers, we are inching ever-closer to achieving our purpose. 

We offer smarter, fairer loans that help people kick their goals sooner, a nifty round up tool to help people get out of debt and save even faster, and a dashboard that helps people track and improve their credit scores.

The better we do this, the more positive change and impact we can have on our customers. Now is the time to join one of Australia’s fastest growing fintechs and make an impact.

Wisr Values
• Courageously ask, “What if?”: We challenge the status quo, and we know that decisions that make us smarter, stronger, faster, more innovative always start with a “What if?”.
• ❤️ for the customer: Our internal and external customers are at the center of everything we do. We genuinely have their best interests at heart.
• Smarter parts together: We believe the real magic happens when we bring together the right mix of Smart Parts and work as a team. 
• Be a stunning colleague: It’s not just about excelling in our roles, but also going the extra mile to make our colleagues and Wisr shine too. 
• Growth over comfort: We love learning, and we always find opportunities to learn something new whether it is facing a fear or pushing through something uncomfortable to level up. 

We are dedicated to creating an amazing candidate journey for every applicant. There's no 'shouting into the void' here. As a 2024 Circle Back Initiative Employer, we're committed to responding to every single applicant.