About THE ICONIC..

Since its inception in 2011, THE ICONIC has established itself as a dominant force in online retail across Australia and New Zealand, specializing in fashion, sports, and lifestyle e-commerce. With over 5 million customers and millions of active sessions daily, our platforms manage significant scale and complexity, processing high volumes of traffic and delivering seamless and inspiring end-to-end customer experience.

The Role..

The Head of Product  is a pivotal leadership role at the heart of our business transformation and growth. As the driving force behind our product vision and strategy, you will shape the experiences of millions of customers and set the direction for our future. This role is crucial in aligning cross-functional teams, championing innovation, and ensuring that every product decision supports our mission and business objectives.

Key responsibilities..

• Develop and own a comprehensive product strategy across Customer, Enterprise, and Product Data domains, ensuring alignment with company objectives.
• Lead, mentor, and inspire your team, fostering a culture of innovation, high performance, and continuous improvement.
• Oversee the end-to-end design process, ensuring seamless and engaging user experiences.
• Collaborate with cross-functional teams (marketing, sales, engineering, and more) to define, prioritise, and manage product roadmaps.
• Translate product outcomes into strategic levers that drive business goals and measurable impact.
• Champion data-driven decision-making, experimentation, and continuous discovery.
• Ensure delivery of high-quality products by implementing industry best practices and maintaining rigorous standards.
• Communicate product strategy and roadmap alignment with business goals to senior leadership and stakeholders.
• Maintain design consistency and brand identity across all products and platforms.
• Push back on business requests that conflict with strategic goals and available resources.

About You..

• Proven expertise in developing product strategies for complex portfolios.
• Demonstrated leadership in mentoring and developing high-performing product teams.
• Exceptional communication and stakeholder management skills at all levels.
• Deep understanding of customer needs, market trends, and innovation drivers.
• Strong cross-functional collaboration skills.
• Proficient in data-driven decision-making and strategy iteration.
• Experience in setting and achieving OKRs, and delivering on strategic goals and roadmaps.

Why you'll love THE ICONIC

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days and hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• People & Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important. 
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People  first. Access our Employee Assistance Program for you and your family. 
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.
• Refer a friend. Enjoy a referral reward for successfully referring someone to THE ICONIC.

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: [email protected]