Head of Marketing Operations at Megaport

Digital, Full-time - Permanent, Brisbane, Queensland brisbane marketing full-time
Posted 19 days ago

About Megaport
Megaport has transformed the way IT gets connected. We're global leaders in Network as a Service (NaaS), changing the way businesses reach the cloud. We're also a leading partner to Amazon, Microsoft, Google, IBM, Oracle, NYSE, and many other leading technology companies. Megaport is a publicly traded company on the Australian Stock Exchange. We’re a lean, high-achieving team made up of over 250 members globally. While the company is headquartered in Brisbane, Australia, employees are spread out across North America, Europe, and Asia-Pacific. Staff enjoy an environment that is collaborative, supportive, and fun.

Our Team Culture
Join a team of globally-positioned industry experts that lead by example. We do not compromise our values for commercial gain; we are all custodians of our culture, and the customer is at the centre of everything we do. Our employees are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates everything we do and this, in turn with a global vision, forms a commitment to each other, our customers, and shareholders alike.

The Role
As the Head of Marketing Operations you will be responsible for creating innovative digital marketing strategies that will build our brand, leading to increased awareness, revenue and an improved market position. You will oversee the marketing operations team, working closely with the CMO and other senior leaders to design and execute digital initiatives that will support continuous revenue growth.

Key Objectives & Deliverables

  • Develop and execute a comprehensive digital marketing strategy aligned with the company's overall business goals and objectives.
  • Lead all marketing operations activity, including management of the marketing operations team. Serve as a change agent throughout the organization. 
  • Ownership of the marketing technology stack for the global organization.
  • Champion the use of digital technology and best practices across the business. 
  • Promote collaboration and knowledge sharing across functions to establish and support a robust marketing ecosystem. 
  • Develop data-driven metrics to determine the ROI of marketing efforts and provide key reporting and insights on marketing operations to the CMO and executive leadership team.
  • Lead the creation/production of inspiring campaigns that build the brand and drive revenue.
  • Support the wider marketing teams with tools that provide efficiency and flexibility, measuring results and adjusting the plan to achieve goals quickly.
  • Skills and qualifications

  • Marketo - Highly advanced 
  • 8+ years of marketing experience, focussed on growth marketing.
  • 3+ years of experience as a team manager in a marketing context.
  • Advanced hands-on experience with marketing automation and revenue generating marketing technologies. You will act as a point of technical escalation for your team.
  • Hands on experience with the following tools is required: Marketo, Zapier, Salesforce CRM, Google Ads, Linkedin Ads, Webhooks, HTML/CSS for web and email.
  • Hands on experience with the following tools would be highly regarded: Netlify, Segment, Google Tag Manager, OneTrust, ZoomInfo. 
  • Understanding of Python & SQL for marketing automation purposes.
  • Experience developing operational-level marketing strategies in line with the vision of the organization.
  • Innovative and disruptive mindset with a deep understanding of digital marketing and marketing operations strategies.
  • Commercially-minded; A proven track record of creating campaigns and initiatives that drive and increase revenue.
  • Domain-expert; Thorough knowledge of marketing operations principles in a B2B context. 
  • Knowledge of marketing SaaS companies and/or telecommunications companies.
  • Remember when we said “be detail oriented”? Let us know how much power it takes to time travel in a DeLorean.
  • Ability to understand changing business dynamics, translating them into operations to achieve company objectives.
  • Be detail oriented
  • What We Offer
    ·       Competitive Compensation Packages
    ·       Flexible working environments
    ·       Birthday Leave
    ·       Generous study and training program + 5 days paid study leave
    ·       Additional Leave via Purchased Annual Leave Scheme
    ·       Health and Wellness Program

    If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected]

    NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

    All applications will be treated in confidence.
    Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.