Product Manager, Gen AI Agents - Deputy - Job details

Product Manager, Gen AI Agents at Deputy

Product Management, Full Time, Sydney sydney product full-time

Description

Posted yesterday

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!

Deputy is on a mission to simplify shift work, and we’re taking it to the next level with Gen AI. We’re looking for a Product Manager to execute on the 0 to 1 development of an agentic automation engine that delegates key business tasks to AI-powered agents—freeing up time for busy managers to focus on what matters. This role is perfect for a hands-on product manager who thrives at the intersection of AI, automation, and workforce management.

Responsibilities

Execute on the roadmap for Gen AI agents that automate complex workforce management task– iterating quickly, and shipping impactful solutions.

Collaborate with engineering, design to build scalable, intelligent automation.

Research and partner with customers to deeply understand pain points and design AI-driven workflows that add real value.

Execute by prioritizing features that deliver business impact while managing technical constraints.

Work cross-functionally to integrate AI agents seamlessly within Deputy’s platform.

Track success with clear KPIs, continuously refining and improving based on user feedback and adoption.

Skills & Experience

3+ years in product management, with a strong track record in AI, automation, or enterprise SaaS.

Some experience building and launching 0 to 1 AI/ML-powered products, ideally in a B2B environment.

Deep understanding of LLMs, agentic workflows, and automation frameworks (prior technical exposure is a plus).

Strong problem-solving and product-thinking skills, with the ability to turn ambiguity into action.

Customer empathy, with a passion for improving the lives of shift-based and hourly workers.

Data-driven mindset—able to define success metrics and make informed decisions quickly.

Excellent communication skills, with the ability to influence stakeholders and drive alignment.

Employee Perks

- Ownership in the company via Share Options
- Paternity/Maternity Leave Policies
- Flexible Remote-First Work Policy
- Company wide Development & Coaching
- Hackathons
- Awards - "Your Time to Shine & Celebrate Success"
- Social Events & variety of social clubs (Books, LGBT, Games, Sports)
- Mental Health Support
- Munch & Learns

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

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