Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty.  

THE ICONIC Commercial team is data, product and trend orientated. Our Commercial team is customer obsessed and focused on creating a better place to shop. Part of the Commercial team, the Fulfilled by THE ICONIC (FBI) team connects innovative and scalable fulfilment solutions, ensuring a seamless and efficient service for our partners and customers. Our team is transforming ecommerce logistics and fulfilment; creating a better way to shop for millions of customers at THE ICONIC.

We are currently on the look out for a Business Development Specialist to join us on a 12 Month Max Term Contract. As a Business Development Specialist - FBI, you will drive growth and expansion of our fulfilment services within THE ICONIC's platform ecosystem. You will identify and develop new business opportunities, ensuring our services meet the needs of partners and enhance customer satisfaction.

 About the role:

• Identify and pursue new business opportunities to expand our fulfilment services.
• Collaborate with cross-functional teams to tailor solutions for prospective clients.
• Assist in developing strategic partnerships with e-commerce vendors to enhance service offerings.
• Analyse market trends and competitor activities to inform business strategies.
• Support the preparation of proposals and presentations for potential partners.
• Monitor and report on sales metrics and business development activities.
• Assist in negotiating contracts and agreements with partners, ensuring mutual benefits.
• Actively manage partners through the business development pipeline; taking ownership and working with external and internal stakeholders to brands live as quickly as .possible
• Maintain strong relationships with existing partners to ensure service satisfaction and retention.
• Collaborate with internal stakeholders including product, marketing, operations and customer support to ensure FBI is  meeting user needs and ICONIC platform scale requirements.

About you… 

• 2-3 years of experience in business development or sales, preferably in e-commerce or logistics.
• Strong analytical skills with the ability to interpret data and market trends.
• Excellent communication and negotiation skills.
• Ability to work collaboratively in a fast-paced environment.
• Highly organised, motivated self-starter with ability to lead the development and execution of comprehensive business development plans and monitor progress
• Excellent interpersonal skills, with ability to build and maintain relationships.
• Utilise business intelligence tools to gain insights into customer needs
• Thinking strategically and developing innovative sales and profit strategies that will drive growth
• Experience with fulfilment services or logistics.
• Knowledge of e-commerce platforms and their ecosystems.
• Familiarity with SaaS solutions and digital transformation trends.
• Ability to use data visualisation tools to present insights.
• A strong team player who embodies our ICONIC Principles

Life at THE ICONIC

At THE ICONIC, we believe in doing things a little differently. Whether it's the way we work, our unstoppable growth mindset, or our dedication to sustainability—every ICONITE brings their own unique flair, and we have an absolute blast along the way! People are our greatest asset, and our ICONITE experience is all about empowering you to be your best self—while having a ton of fun doing it!

Here’s a taste of what life at THE ICONIC looks like:

🌟 Flex Your Way – Hybrid working options so you can slay your day wherever works best for you!

🧠 Learning Collective – From learning days to hackathons, we’re all about leveling up our skills together!

👨‍👩‍👧‍👦 Parents at THE ICONIC – Parental leave and an extra day off for your Child's first day at school, because those moments matter.

🎂 Birthday Bliss – Celebrate YOU with a paid day off and an ICONIC voucher to spoil yourself!

🛍️ Style Game Strong – Our Iconic staff discounts and exclusive ICONITE sample sales will keep your wardrobe on point at all times

💪 Wellness – Access to discounted gym memberships and wellbeing programs because a healthy you is a happy you!

💛 People First – We’ve got your back (and your family's!) with our Employee Assistance Program.

🌍 Do Good, Feel Good – Give back through volunteer days with our Charity Partner, Thread Together, and make a difference in society and the environment.

👯‍♀️ Refer a Friend, Reap the Rewards – Score big with our referral program when your recommended friends join the ICONITE crew!

We are committed to making it easy for everyone to apply. If you require accessibility support or any adjustments during the recruitment process, please send an email to [email protected]

If you’re ready to take on a New role in the New Year we’d love to hear from you! Apply now and be part of the exciting journey at THE ICONIC