About hipages:

We are a proudly Australian ASX-listed tech company and our platform is the number one way for homeowners and tradies to connect for all things home improvement. Inspired and driven by our purpose of transforming the trade industry, building better lives for everyone, we are powered by a 350-strong team across Australia, New Zealand, the Philippines and Vietnam.

We have created one of the best places to work in technology in Australia, certified as a Great Place to Work and winning multitudes of awards for our innovative approaches to team engagement and wellbeing. A leader in Diversity, Equality and Belonging we have been endorsed by Work180 for our commitment to advancing women’s careers and are proud of our diversity of cultures, age span and sexual orientation/identification. We offer meaningful, impactful work collaborating and innovating with the best and brightest in a transparent, supportive and fast-paced work environment.

About the role:

The People & Culture (P&C) Specialist plays a critical role in executing our P&C operations, systems and projects, ensuring smooth and efficient people processes are in place. This role will flex across the full employee lifecycle, supporting day-to-day operations, systems, reporting, and projects.

You’ll work closely with the broader P&C team to deliver high-quality, efficient, and people-first processes, helping us build a great employee experience while keeping things running smoothly behind the scenes.

This is a 3-month contract role, we are open to full-time or part-time (4 days/week).

How you will add value:

P&C Operations & Projects

• Coordinate core HR processes, admin, contracts, templates, and standard letters, always looking for ways to streamline and improve.

• Support key initiatives like our performance review process, salary review process, and company kick off event.

• Assist with visa and PR applications and contribute to onboarding/offboarding excellence.

• Help deliver P&C-led programs including wellbeing, reward & recognition, engagement and benefits projects.

• Keep our intranet (Confluence) content up to date and engaging.

• Partner with the business on generalist P&C tasks as needed.

• Write engaging, people-first content for internal or external use (e.g. policies, guides, comms, social media).

• Support system rollouts, program launches, and ad hoc people projects.

• Continuously refine HR admin processes to improve efficiency, including the use of AI where possible.

Reporting, Data, & Systems

• Support the implementation and rollout of new systems across the organisation.

• Assist with completing our annual WGEA reporting requirements.

• Maintain 100% accuracy in employee records and conduct monthly data audits.

• Collect, analyse, and report on key P&C metrics (e.g. headcount, attrition, onboarding, diversity) aligned with our Strategic Mobilisation Process.

• Leverage our P&C Systems (Bob, Greenhouse, Docebo, etc.) to generate meaningful insights and identify opportunities to improve processes and maximise ROI of these products.

• Track and manage recruitment spend, and support overall budget tracking.

• Identify gaps in people data and implement simple, scalable solutions.

Compensation & Benefits

• Track (new hires & leavers) and support employee communication around our ESOP (employee share scheme).

• Use our AON benchmarking tool to support salary reviews as needed.

• Stay on top of market trends and provide insights into C&B best practices.

• Make a recommendation to assess if additional benefits are to be added to our current suite of benefits

About you:

• 6–8 years’ experience as a P&C Specialist or Generalist, with strong exposure across the areas listed above.

• A degree in Human Resources or a related discipline.

• Comfortable working with systems, people processes and people data to drive insights and improvements.

• Tech-savvy and quick to pick up new tools; experience with HRIS, ATS and Salary Benchmarking products.

• Confident working independently, managing multiple priorities, and navigating new systems with ease.

• Experience in a fast-paced, tech-driven or scaling business is a bonus.

• A pragmatic, people-first mindset, you get things done while keeping the human experience at the core.

Take a look inside our home:

Offering an inspirational ‘home away from home’ and hybrid (50/50) work environment, our commitment to being a Great Place to Work means you will feel comfortable being your authentic self and get to do your best work everyday. Our medium company size means you get the best technology and tools to work with AND get to directly contribute to our product, service and/or customers. Our investment into continuous career development for everyone and a coach-style of leadership means a huge 85% of our team report they consider their direct leader ‘a great leader’ with 86% of the team saying hipages is a Great Place to Work!

Sounds good? Wait, there’s more! We also provide:

• A close-knit diverse family of bright, respectful, collaborative team members who love to solve problems and jump on new opportunities;

• Agile, cross-functional teams who value teamwork - from Hackathon to team off-sites, to product roadshows, you get to experience it all;

• Competitive salary and benefits (including additional paid leave for birthdays, volunteering, service anniversaries and parental leave), plus our Employee Share Ownership Program means we’re all owners of hipages;

• Daily continental breakfast, fresh fruit and snacks;

• Inspiring home-away-from-home office and location - based in the heart of Sydney CBD, only a few steps from Town Hall Station, with multiple indoor and outdoor collaboration and social areas;

• Flexible work (50/50) hybrid model - the best of both worlds!;

• High-touch personalised investment in your continuous career development;

• Social connection focus: Friday socials, 2x big company parties per year and regular and fun teaming activities -we work hard but play hard too!

Sounds like home? Don’t miss out, Apply Now!

We prioritise Diversity:

Innovation & Collaboration are two important core values at hipages which both cannot be achieved successfully without a diverse and inclusive team. We don't expect you to be an expert in all areas and we are more interested in learning about you as a person, a team member and a leader. 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and 

other minority groups tend to only apply when they check every box. So if you don't tick every single box above, but you think you would be a great fit for the role and the hipages team, we encourage you to apply, we would LOVE to hear from you! 

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

#LI-JL1 #LI-Hybrid