Presales Specialist at Tyro

Sales, Full-time, 55 Market St, Sydney, NSW sydney sales full-time
Posted 5 months ago

Why work for us

We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.

Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.

🎥 Take a look here what it's like to work at Tyro

About the role
As a Presales Specialist you will join the high performing environment of the Tyro Sales team and gain the knowledge and experience with key phases of the sales cycle!
Our successful candidate will begin their Tyro journey, with in-depth sales training geared towards career development setting up opportunities to progress within the business.
In this outbound sales role, you will be engaging our potential clients and existing customers to ensure they have a strong understanding of Tyro’s services and products and the value proposition servicing their business’ needs and growth. You will identify potential and current customers, develop and execute outreach plans, nurture prospecting conversations, and set up follow-up meetings for our sales representatives, either in person or via telephone.  If you enjoy talking to people, are interested in sales and want to build your business acumen, this is the ideal position for you.

What you'll do

  • Enable the sales function to reach targets by identifying and targeting potential customers, through research and lead generation activities
  • Working across several outbound lead channels to qualify potential customers and effectively book appointments
  • Collaboratively work within the sales team as well as other departments around Tyro to identify sales opportunities
  • Ensure each prospective client and potential customer has a positive experience with our company and brand
  • Take the initiative to learn about Tyro, our offerings and our value proposition and grow within the role
  • Take the initiative to gain deep knowledge of our current and prospective customer base to educate and encourage customers’ understanding of Tyro’s full value proposition
  • Prioritize which appointments take priority over others to maximize revenue
  • Develop and distribute regular presales activity reports to provide insights and actionable next steps.
  • Conduct regular research and embed yourself in the community, be an expert in our current customer industries – including competitor research
  • Employ a measured approach to research and testing new markets or clients to contact, based on your knowledge of both the products/services and their business needs
  • Uphold and contribute to Tyro’s strong risk culture by complying with our policies, completing mandatory training and identifying and managing risks within your day-to-day work
  • What you'll bring

  • Strong communication skills and presentation skills with a high level of attention to detail through verbal and written communication skills
  • A passion for sales with a willingness to learn and a great attitude to work
  • Strong interest in payments and/or b2b sales. Experience in retail and hospitality would be an advantage
  • The ability to research and keep on top of industry developments and report your learnings
  • Aptitude for time management and organisation with the ability to prioritise and manage multiple tasks
  • Problem-solving ability
  • influencing and negotiation skills
  • No previous sales experience required
  • Exceptional customer service skills
  • Perks & Benefits
    We offer some amazing employee benefits such as a flexible working environment with a mix of in-office and remote working, learning & development opportunities for professional and personal development, 16 weeks paid primary carers leave, 12 weeks paid secondary carers leave, annual team based volunteer day, novated leasing, social events which includes multiple craft beer kegs (selection of beers carefully selected by our beer connoisseurs), wide selection of wine, variety of snacks and a ping pong table, selection of board and video games and many more!

    Our Story
    Launching in 2003, Tyro has grown to become Australia’s largest EFTPOS provider of all ADIs outside the big four banks. With over 600 staff, $34 billion in transactions in FY22, we’re much more than an EFTPOS provider – Tyro is an Australian bank and operates under the supervision of the Australian Prudential Regulation Authority (APRA). With 10 industry firsts to market, Tyro is a leader in credit, debit and EFTPOS card acquiring, Medicare and private health fund claiming and rebating services to Australian businesses.

    Wow the Customer - We love our customers and we want them to love us too.
    Be Good - We're open and transparent, and we do the right thing - even when nobody's watching or it's really hard.
    Commit to Greatness - We think big, move fast and dare to be different. We're always asking "what's next?"
    Stay Hungry - We ooze passion and determination and we play as a team to win.
    Win Together - We are a united team. With growth mindsets and without ego, we embrace diversity to collaborate, innovate and accelerate.

    Privacy and Submitting your Application
    By proceeding to submit your application, you acknowledge that you have read and understood Tyro’s Privacy Policy ( and Privacy Statement & Consent for Job Applicants ( and consent to Tyro collecting, using, holding and disclosing your personal information in accordance with these policies.

    Tyro does not accept unsolicited agency CV’s.  Please do not forward resumes to the team if you are not one of our listed preferred recruitment partners. Tyro is not responsible for any fees related to unsolicited resumes.    

    We are a Circle Back Initiative Employer and commit to responding to every applicant.