Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty.   

Join THE ICONIC as our Organisational Development Manager and play a key role in shaping the future of our culture! Reporting to the Head of OD & TA, this role will see you driving strategic initiatives across talent management, employee engagement, leadership development, and organizational growth. You’ll collaborate closely with senior leadership and P&C teams to develop strategies that foster a high-performance culture, improve engagement, and uplift capability. 

About the role

• Support the development and implementation of key OD initiatives across the business including engagement, talent and leadership & learning.
• Lead employee engagement surveys and guide senior leadership in effective action planning.
• Promote a positive organisational culture through our internal listening strategy and recognition programs.
• Design and launch leadership development initiatives, including the People Leaders Forum and  Leader Programs.
• Support the development of THE ICONIC’s Leadership Learning Strategy.
• Design and implement the performance review process and support the business in developing a high performance culture. 
• Implement a talent management framework to identify and develop high-potential employees.
• Develop succession plans to ensure a strong pipeline of future leaders.
• Lead the design and delivery of THE ICONIC’s Learning Strategy and Mandatory Learning Program.
• Review and re-launch THE ICONIC’s Learning Management Platform (LMS)
• Collaborate with senior leadership and P&C to identify key improvement areas and manage relationships with external vendors to maximize value in supporting strategic goals.
• Influence and build trusted relationships with leaders at all levels of the business.
• Use data-driven insights to assess the impact of OD initiatives and improve outcomes.
• Prepare reports for senior management on employee engagement, compliance, and development.

What Success Looks like…

• Proven experience in Organisational Development, Learning & Development, or a similar role ideally in a fast paced environment.
• Strong strategic planning and implementation skills, with the ability to influence at all levels of the business.
• Experience managing employee engagement programs, including surveys, feedback mechanisms, and recognition initiatives.
• A solid background in leadership development, talent management, and succession planning.
• Excellent interpersonal and communication skills, with the ability to build strong relationships.
• Superior communication skills with the ability and adaptability to tailor to suit audience needs and get the best outcomes
• Ability to build solid stakeholder relationships and be a trusted advisor
• Successfully manage multiple, time critical priorities with a sense of urgency, high level of professionalism and attention to detail
• Experience in successfully managing key projects and initiatives 

Life at THE ICONIC

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales.
• Wellbeing. Access to our discounted gym memberships and wellbeing programs.
• People  first. Access to our Employee Assistance Program for you and your family.
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: [email protected]