Partner Success Manager - Deputy - Job details

Partner Success Manager at Deputy

BD & Partnerships, Full Time, Sydney sydney full-time

Description

Posted a month ago

At Deputy, we’re on a mission to simplify shift work. We empower businesses to build thriving workplaces - ones where staff are engaged, customers are served well, businesses are legally compliant, and companies’ profits thrive. Our reach extends across 70+ countries worldwide, serving more than 320,000 workplaces.

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London, backed by top investors and recently surpassed 100m ARR. We've helped millions of workers across industries and aim to empower 60% of the global workforce. If you're passionate about simplifying shift work and driving industry change, join us at Deputy and help shape the future of hourly employment!

You do not need to match every listed expectation to apply for this position. Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

The Deputy Partnerships / BD team is seeking a motivated Partner Manager to collaboratively build and grow a unique partnership plan with a clear strategy.

Our new Deputy will own and triage partner support queries and ensure we are fostering world class relationships with our ecosystem to drive revenue from this channel. You will collaborate cross functionally with Deputy stakeholders across customer support, marketing and product to solve for referral Partnership queries and initiatives.

What we are working towards on the Deputy BD / Partnerships team will be game changing for the industry. The growth here is going to provide you access to diverse opportunities that will set you apart to run your own BD orgs.

Responsibilities

Think creatively of new ways to partner, tell a better 1+1>2 story, and influence partners to prioritize Deputy.

Participate in sales trainings, webinars, lunch n learns, conferences with partners

Influence the Partner Marketing roadmap to create high value content for our partnership ecosystem.

Track pipeline metrics and maintain dashboards that communicate the effectiveness of channel distribution with our partners.

Advocate for the Deputy partner program across the ecosystem

Respond to new partner integration requests, triage queries and redirect them into Deputy

Provide Advocate & ISV program support

Maintain and update partner battle cards and websites

Qualifications and Requirements

Partnerships experience within a SaaS organisation will be highly regarded

Proven project management experience with the ability to influence cross-functionally

Experience working within ISV (integration) partnerships

Strong interpersonal skills, with a natural ability to build relationships at all levels

Ability to manage through ambiguity in an evolving, fast paced environment

Employee Perks
- Share Options
- Paternity/Maternity Leave Policies
- Flexible Work Policy
- Company wide Development & Coaching
- Hackathons
- Awards - "Your Time to Shine & Celebrate Success"
- Social Events & variety of social clubs (Books, LGBT, Games, Sports)
- Mental Health Support
- Munch & Learns

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.

#LI-Hybrid