Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
How you’ll make an impact
As a Senior Product Manager in Mobile, you will be responsible for excellence in driving customer and business value through ownership of new and existing Mobile products. You will be comfortable working in complex product spaces that require navigating larger degrees of ambiguity and comprehensive stakeholder management. You will manage Mobile products end-to-end, from early-stage research and ideation, through to implementation and improvement over time. Your impact will be measured by key commercial and customer success metrics.
What you'll do
Lead development and execution of Xero’s Mobile product strategy, roadmap, and OKRsConduct and synthesise customer research to identify and validate valuable, complex problemsEmbed customer insights and data in product planning and prioritisationFrame and test solution hypotheses in a complex, cross-functional environmentManage funding, resources, risks, and compliance across the product lifecycleOversee delivery cadence, rituals, and release strategy to ensure effective launchesMonitor product performance, driving continuous improvements and interventions as neededLead the product through its full lifecycle, from discovery to sunsetBuild strong stakeholder relationships and collaborate across product functionsCoach and support team development, hiring, onboarding, and product practice uplift
What success looks like
Your work actively contributes to team and product OKRsClear, well-defined OKRs are established and tracked for your productProduct team rituals are in place and delivery performance is continually improvingYou have a deep understanding of customer needs and problemsThe roadmap is being executed effectively, focused on high-impact prioritiesJunior team members are growing in skills, methods, and toolsEveryone involved with the product understands the what, why, and whenProduct success is clearly defined with key metrics tracked and measuredStakeholders are highly engaged and aligned with your vision and roadmapYou consistently model and amplify Xero’s values across your work
What you'll bring
Proven experience shaping product roadmaps and long-term strategy across complex or multiple productsStrong track record of using technology to solve customer problems and deliver valueSkilled at collaborating with diverse stakeholders to drive customer and commercial outcomesDeep understanding of agile practices in software development environmentsExperience influencing decisions and outcomes across varying levels and contextsHands-on experience developing native mobile product solutionsIndustry experience relevant to Xero’s ecosystem is highly regardedDemonstrated ability to mentor, coach, and support product team members
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
