SafetyCulture is a customer—and product-led SAAS company with an ambitious mission: to empower front-line workers to drive operational excellence and take ownership of their safety and well-being. Our technology platform and products give front-line workers a voice and leaders the visibility to make smart decisions to improve safety, quality, and efficiency.
We are looking for a driven and experienced Operations Lead to join our team and help us achieve operational excellence.
As Operations Lead, you will oversee high-impact projects and optimize day-to-day operations to ensure the business is set up for scale and driving efficiencies where possible. This role requires a strategic thinker who can understand a problem, research and collaborate with key stakeholders to determine possible solutions, agree with fellow stakeholders to select the appropriate option and then assist with the project implementation/ resolution.
You will require strong leadership skills and the ability to manage and improve operational processes. You will have a proven track record in operations, excellent problem-solving abilities, and the capacity to manage stakeholders to drive change and innovation.
How You Will Spend your Time
Oversee and manage key cross-functional projects, providing guidance and support to all stakeholders, streamlining processes and enhancing cross-functional communicationMonitor and analyze KPI’s to identify problems and/ or areas for improvement and propose operational changes to improveConduct market research, summarise results and present findings and proposals for teams to considerCreate and execute initiatives to help solve problems identified, focusing on top priority items, focus on top priorities and goalsCommunicate with and manage senior stakeholders during the planning, delivery and post-deployment stagesAssist, direct manager and broader Operations teams in delivering projects on an ad-hoc basis required to scaleFoster a culture of accountability, innovation, and excellence within the operations team
About You
Bachelor's degree in Business, Finance, Operations Management, or a related field5-10 years of proven experience in an operations or a similar roleStrong leadership and team management skills, with a track record of building and developing high-performing teamsExcellent analytical and problem-solving abilitiesExceptional organizational and multitasking skills, with the ability to prioritize and manage multiple projects simultaneouslyStrong communication and interpersonal skills, with the ability to collaborate effectively with team members and stakeholders at all levelsAbility to adapt to a fast-paced and dynamic work environmentConfidence in decision-making
More Than a Job
Equity with high growth potential, and a competitive salaryFlexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture officeAccess to professional and personal training and development opportunitiesHackathons, Workshops, Lunch & LearnsWe encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies
Office Benefits
In-house Culinary Crew serving up daily breakfast, lunch and snacksBarista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beveragesWellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policyQuarterly celebrations and team events, including the annual Shiplt global offsiteOn-site gym, table tennis, board games, books library, and pet-friendly offices
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.
You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn.
